Claims Associate Resume Example
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CLAIMS ASSOCIATE
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Excellent communicator with 2+years in a demanding call center environment as a CSR.
Skills
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Work History
03/2013 to 01/2015
Claims AssociateMidfirst Bank – Denver , CO
- Processing payments for claims, claim settlement procedures,.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Accurately documented, researched and resolved customer service issues.
- Documented all investigation activity and presented reports to management.
05/2008 to 10/2010
Guest Service AssociateBusch's, Inc. – Saline , MI
- Consistently offered professional, friendly and engaging service.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
01/2016 to Current
Sales AssociateCvs Health – Runnemede , NJ
- Welcomed customers into the store and helped them locate items.
- Alerted customers to upcoming sales events and promotions.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Answered customer questions regarding store merchandise, department information and pricing
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
10/2010 to 02/2013
Retail Store SupportLamps Plus – Salem , OR
- Organized store merchandise racks by size, style and color.
- Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
- Loaded and unloaded merchandise using a ladder and pallet jack.
Education
Bachelors: BiologyGeorgia State University - City, State
Associate of Arts: Chattahoochee Technical College - City, State
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Resume Overview
School Attended
- Georgia State University
- Chattahoochee Technical College
Job Titles Held:
- Claims Associate
- Guest Service Associate
- Sales Associate
- Retail Store Support
Degrees
- Bachelors : Biology
Associate of Arts :
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