June 2014 to CurrentClaims Associate Hoffman Estates, IL
Processes general liability claims by gathering information to determine liability, assigns reserve values to claims, making claims payments as necessary, and setting claims up to the designated authority level.
Processes assigned claims and determines benefits due pursuant to client contract; makes timely claims payments and adjustments.
Communicates with claimant and client Ensures claim files are properly documented and claims coding is correct.
Maintains profession client relationships.
Sedgwick CMSSeptember 2013 to June 2014Claims Assistant Deerfield, IL
Sets up and enters new claims into claims management system.
Processes mail; handles filing, faxing and photocopying.
Inputs and reviews notes/diaries in claims management system as instructed.
Reviews, prepares, creates, and/or sends letters, reports, and forms.
Answers and directs telephone calls.
Kathryn's Bridal and Dress ShopJanuary 2006 to September 2013Assistant Manager/Buyer/Sales Consultant McHenry, IL
Interact with customers and their families to ensure a positive experience by greeting and assisting each customer, addressing customer inquiries and resolving complaints.
Share product knowledge with associates and customers as well as give personal recommendations.
Train new staff on store policies and procedures.
Maintain strong relationships with vendors.
Completed many other managerial, customer service and sales tasks including but not limited to: selling, buying, merchandising, inventory, opening/closing procedures, quality assurance, shipping products, answering phone calls and corresponding via email.
Education
Lincoln Christian University2006Associate of Arts: BibleLincoln, IL, USABible
McHenry, East Campus High School2004High School Diploma: General StudiesMcHenry, IL, USAGeneral Studies
