Highly experienced and organized Customer Service professional, seeking an office assistant role that will allow
me to grow as a professional and where I can use my skills to provide Administrative and Technical support for
your team.
Signed for incoming shipments in manager's absence
Connected with customers to provide assistance and collect feedback to optimize operations
Set up visually appealing promotional displays
Delegated tasks appropriate to individual employees to provide development opportunities
Completed thorough opening, closing and shift change functions to maintain operational standards each day
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
Maintained high merchandising standards by building attractive displays and monitoring inventory levels
Organized and updated schedules to optimize coverage for expected customer demands
Taught junior employees proactive strategies to meet operational and sales goals
Monitored cash drawers in checkouts to verify adequate cash supply
Monitored sales performance through analysis of sales reports and comparison shopping
Invited customers to participate in store activities and special events
Developed good working relationships with store leadership and sales personnel
Goodwill Industries/ Job Readiness Program (non-profit) - Richmond VA
Assisted individuals with prepara>tion of job placement
Resume preparation, Interviewing and Social skills
Open Doors Learning Center/Tutoring Program (non-profit) - Richmond VA
Worked in an office environment accepting inbound calls for scheduled tutoring sessions
Reported all immediate requests as needed for students, tutees, tutors, or staff on behalf of the facility
Schedule tutoring and educational services to students
Customer Service and efficient operation of Tutoring Center
Maintain records with accuracy and attention to detail
Flexibility, leadership skills and interpersonal skills
Education and Training
Certified Office Administrator : Secretarial Studies And Office Administration: , Expected in 03/2004 - Goodwill Employment Training Center - Richmond, VA GPA:
GED: , Expected in 06/2000 - Flair Beauty College - Richmond, VA GPA:
: , Expected in 08/1992 - Chesterfield Technical Center - Chester, VA GPA: Licensed Stylist : Cosmetology
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resume Strength
Formatting
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Target Job
Resume Overview
School Attended
Goodwill Employment Training Center
Flair Beauty College
Chesterfield Technical Center
Job Titles Held:
Claims Adjuster
Personal Caregiver
Customer Service Representative
Key Holder/Sales Associate / Lane
Degrees
Certified Office Administrator : Secretarial Studies And Office Administration
