Claim Specialist Hail Reconciliation Unit Resume Example State Farm Fire And Casualty Company

CLAIM SPECIALIST - HAIL RECONCILIATION UNIT

Professional Summary

Licensed insurance professional with over two years in property and casualty, as well as two and a half years of experience as a professional pilot. Extensive knowledge in insurance policy, provisions, and endorsements, as well as aircraft, airports, and the aviation industry. Seeking an opportunity in which I can combine both areas of expertise into one position.

Skills

Licensed in CT, DE, FL, GA, KY, LA, NC, NH, NM, OK, RI, SC, TX, VT, and WY
Associate in Management Designation
Personal, casualty and property loss
Insurance policy coverage knowledge
Hail and wind damage specialist
Automobile claims specialist

Skilled multi-tasker
Highly motivated
Advanced oral and written communication skills
Types 43 WPM
Organized
Customer service-oriented
MS Office

Work History

Claim Specialist - Hail Reconciliation Unit, 09/2014 to Current
State Farm Fire and Casualty Company – Irving, TX

Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
Evaluated all evidence with the ultimate goal of creating positive outcomes for client's claims.
Reconciled data in direct collection system with the accounting system to address discrepancies.
Answered customer questions regarding deductibles.
Reported to management on customer problems, field conditions, safety issues and policy problems.
Documented all investigation activity and presented reports to management.
Substantiated legitimate claims and denied unjustified claims.
Evaluated insurance policies and analyzed damages to determine coverage.

Claim Associate - Auto Express Segment, 10/2013 to 09/2014
State Farm Mutual Automobile Insurance Company – Richardson, TX

Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
Evaluated all evidence with the ultimate goal of creating positive outcomes for client's claims.
Reconciled data in direct collection system with the accounting system to address discrepancies.
Answered customer questions regarding deductibles.
Reported to management on customer problems, field conditions, safety issues and policy problems.
Documented all investigation activity and presented reports to management.
Substantiated legitimate claims and denied unjustified claims.
Evaluated insurance policies and analyzed damages to determine coverage.

Cargo Pilot - First Officer, 01/2013 to 07/2013
Alliance Air Charter – Denton, TX

Accompanied aircraft as a member of the flight crew in order to monitor and handle cargo in flight.
Assisted with the Safety Risk Management (SRM) process.
Complied with customs, immigration and cabotage laws on international trips.
Contributed to improvements in the SRM process, hazard analysis and assessment.
Monitored gauges, warning devices and control panels to verify aircraft performance and to regulate engine speed.
Coordinated communication between air traffic control and maintenance personnel.
Determined the timing or procedures for flight vector changes.
Directed ground crews in the loading and unloading of aircraft cargo or baggage.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in the company operation manual.
Provided flight path changes or directions to emergency landing fields.
Provided for the servicing, maintenance and protection of the aircraft at all times while away from home station.
Remained current and qualified in assigned aircraft.
Started engines, operated controls and piloted airplanes to transport mail or freight, adhering to flight plans, regulations and procedures.

Education

Bachelor of Science: Aviation Science - Professional Pilot, 2012
Utah Valley University - Orem, UT

3.48 GPA
Member of the Golden Key International Honour Society

Certifications

Shorts 360 SIC Type Rating
Commercial Pilot - Airplane Single & Multi-Engine Land
Instrument Rating
Flight Instructor - Airplane Single Engine
Advanced Ground Instructor

Resume Overview

Companies Worked For:

State Farm Fire and Casualty Company
State Farm Mutual Automobile Insurance Company
Alliance Air Charter

School Attended

Utah Valley University

Job Titles Held:

Claim Specialist - Hail Reconciliation Unit
Claim Associate - Auto Express Segment
Cargo Pilot - First Officer

Degrees

Bachelor of Science : Aviation Science - Professional Pilot , 2012

Claim Specialist - Hail Reconciliation Unit Resume Example

Resume Score: 80%

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