Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Citrix XenApp engineer Certified Citrix technology professional with experience managing enterprise implementations of server based computing and application visualization.
A team player, with the ability to not only see a project from start to finish with minimal supervision, but to see how and why it fits in to the corporate / enterprise infrastructure.
Skills
Citrix XenApp, all versions
WSUS
VMWare
Provisioning Server
Excellent problem-solving abilities
Webinterface
Storefront
Server 2003 / 2008
XenDesktop
System upgrades
Work History
10/2015 to CurrentCitrix EngineerCognizant Technology Solutions | Saline, MI,
Brought in to diagnose and repair their Citrix deployment.
Thru due diligence was able to ID and effect repairs on the existing Citrix infrastructure. Â
Repaired the PVS deployment
Worked with network teams to stabilize RDS servers.
Planned migration to newer version of Citrix
Recommended maintenance standards for Citrix farm.
Trained first and second level support.
Thru maintenance and stabilizations have reduced Citrix trouble tickets from an average of 14 a week to 1 a month
Designed and built 2 new 7.8 farms
Designed and implemented DR for CitrixÂ
10/2014 to CurrentCitrix AnalystApex Systems | Maplewood, MN,
Brought in to try and stabilize existing Citrix Presentation Server 4.5 farm during peak delivery season and to guild them thru a Citrix Xenapp 6.5 migration.
The farm was having close to 50% down time Preformed due diligence on current farm(s) to get complete picture of current state Produced plan to stabilize current Citrix farm(s).
Implemented company policies, technical procedures and standards for preserving the integrity and security of data,reports and access.
Participate in drafting of implementation plans.
Executed implementation plans.
Generated reports for change and project management
Support auditing
Effected all needed changes, patches, registry hacks, and tweaks to farm.
Zero downtime recorded after December 2nd 2014.Â
Developed migration plan and worked with steady state staff to build and migrate to a new Citrix Xenapp 6.5 farm.
Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
Established compatibility with third party software products by developing program for modification and integration.
Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
05/2012 to 08/2014Citrix Analyst & Windows server supportYardi | Oxnard, CA,
Retained in 2012 to provide ongoing support for several IBM accounts that use Citrix as well as plan and implement a migration from 4 / 4.5 to XenApp 6.5 and the new 7.5.
I was also tasked with providing Windows server support in terms of patching, firmware, troubleshooting.
Provided support to several Citrix farms for multiple clients, ranging from 4.0 to XenApp 6.5 Architected and build new internal IBM Citrix XenApp 6.5 Farm (Windows 2008 R2) using load balanced IIS web servers for application delivery.
Did Due Diligence for client Citrix install in regards to both server & Citrix maintenance in terms of backups, hotfix and patching, tuning, and optimization and configurations.
Installed and configured Edgesight for several IBM client farms.
Worked on AHS Citrix DR/BC solution.
Migrated applications from 4.5 farms to new XenApp.
Did on call support 2 week each month.
Provided end user support for issues ranging from ICA client / receiver, printing, profile, and remote access.
Supported client Xendesktop deployment.
This included both server maintenance and user support for issues the helpdesk could not handle.
Installed remote access solution using load-balanced Citrix Netscaler.
Recommended architectural improvements, design solutions and integration solutions.
07/2006 to 05/2012Sr. Citrix AnalystAIG Investments | City, STATE,
Hired in August 2006 to provide expert level Citrix consulting / support to AMG (Asset Management Group), a division of AIG International.
Designed and lead successful migration from Citrix Metaframe XP to Presentation Server 4.5.Â
Manage large-scale enterprise migration projects, systems conversions and performance tuning and monitoring of applications/systems.
Help set long-range technical direction and capacity plans.
Build new XenApp 6.5 farm using . This farm was used for both internal and external access.
Implemented patching and hotfix policy and procedures for all Citrix servers.
Built a detailed Wiki site for 1st and 2nd level support groups.
Designed and implemented printer and printing policies.
Implemented new disaster / business continuity Citrix plan
Designed strategic plan for component development practices to support future projects.
Established compatibility with third party software products by developing scripts for modification and integration.
07/2005 to 07/2006Senior Citrix AdministratorM&M Mars | City, STATE,
Provided Citrix administration and engineering support for 3 data sites.
Trained helpdesk personal in Citrix troubleshooting and support.
Established compatibility with third party software products by developing program for modification and integration.
01/2005 to 07/2005Citrix AnalystPrincipal Financial Group | City, STATE,
Hired for a six month project to Test and evaluate in-house applications on for deployment to Citrix farm.
Implemented performance and stability enhancements to current installations.
Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
2004 to 01/2005Citrix ConsultantCharon Systems | , ,
Hired to be a onsite Citrix consultant to various clients.
Designed, planned and built Citrix solutions based on client needs
04/2003 to 11/2003Citrix ConsultantDepartment Of Foreign Affairs And International Trade | City, STATE,
Tested thin clients for deployment to field offices
Evaluated several options for Citrix security
03/2002 to 04/2003ConsultantNew York State Office Of Mental Retardation And Developmental Disabilities | City, STATE,
Designed and built Citrix farm
Implemented remote access for field offices
Built Citrix deployment certification policyÂ
Education
Expected in Certified Citrix Administrator, 2004 Other Training:Management Principles, Algonquin College, 2001Programming & Technology. CDI, 1991 | Citrix Learning, , GPA: CCA certification
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Citrix Engineer
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Citrix Analyst & Windows server support
Sr. Citrix Analyst
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Degrees
Certified Citrix Administrator, 2004 Other Training:Management Principles, Algonquin College, 2001Programming & Technology. CDI, 1991
