Child Welfare Supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Overview

An experienced social worker and leader with expertise in the areas of child welfare with almost 18 years of experience and seven years in supervision.  A trauma informed individual that has achievement in leadership, staff and program development, data and record management, assessments, evidenced-based practices, and auditing. A skilled leader who utilizes and trains staff on safety intervention and engagement and possesses skill in providing crisis intervention while quickly responding to emergency situations. 

Child Welfare Supervisor, 10/2013 - Current
State Of Louisiana Marksville, LA,
  • Provide individualized weekly consultation sessions for direct employees in order to assist with their career development.
  • Mediate grievances and complaints between clients and staff.
  • Conduct Family Assessments to assist staff developing case plans.
  • Attend various trainings and workgroups on how to engage youth through UW-Milwaukee.
  • Facilitator and member of Teen Taskforce, an internal work group created to enhance youth engagement and improve permanency options
  • Participate in Milwaukee Succeeds Opportunity Youth Network community work group to engage in collaborative inquiry, professional discussions and problem solving in order to develop next steps to address barriers to youth meeting educational and employment goals.
  • Earned Leading the Way Award in 2018 nominated and voted by leadership
  • Former Member of Leadership Council
  • Performance and Quality Improvement committee member that develops program manuals, grievance procedure and ensure program and agency meets accreditation for COA and Presidium requirements.
Family Services Supervisor, 10/2011 - 11/2013
Wcca Spindale, NC,
  • Train staff on child welfare practice, engagement and visit coaching to have a better understanding of working with families in child welfare system.
  • Process with staff to assess families' needs and strengths to identify and enhance diminished protective capacities.
  • Conduct fidelity assessments of staff on their engagement and visit coaching skills when working with families.
  • Collaborate with Case Management services to case plan on how to meet families' needs.
  • Supervise Masters of Social Work intern to assist in enhancing social work skills in addition to meeting regularly to discuss career goals.
  • Participate in workgroups including Continuum of Care:Foster Youth Discharge and Service Learning.
  • Complete training in Nuerosequential Model of Therapeutics (NMT).
Ongoing Case Manager, 03/2001 - 10/2011
LaCausa/Integrated Family Services/SaintA City, STATE,
  • Mentor May 2005-January 2008.
  • Lead from July 2010 to October 2011.
  • Participate on panels for training academy and offer feedback on trainees presentation and progress.
  • Train, model and utilize skills in safety, CAP and PCFA.
  • Engage and monitor families that are involved in child welfare; develop case plans to assist families in reunification; ensure permanency for children when reunification is not appropriate including guardianship, adoption or transition to adulthood; participate in legal proceedings including testimony in jurisdiction, termination of parental rights and guardianship.
  • A member of the Employee Recognition Committee and member of the Systems PQI team.
  • Completed specialized training including Tribal Child Welfare and Training the Trainer.
  • Mentor new and seasoned staff through training and modeling best practice while maintaining a case load.  Train and model safety intervention standards along with other policies and procedures
  • Part-time for nine months while obtaining MSW through IV-E programming to complete internship at Walker's Point Runaway/Crisis Shelter.
Master of Arts: Social Work, Expected in
University of Wisconsin - Milwaukee - Milwaukee, WI
  • Graduate Student Therapist at Walker's Point Runaway/Crisis Shelter 1/2008-7/2008
  • Intern at Children's Services Society of WI (CSSW) in Adoptions Program 9/2007-12/2007
Bachelor of Arts: Psychology, Expected in
University of Wisconsin-Stevens Point - Stevens Point, WI
  • Human Services emphasis; Spanish Minor
  • Coordinator for Campus Activities Programming
Certifications and Licenses
  • Leadership Certificate 2018
  • Crucial Conversations 2017
  • Certified Advanced Practice Social Worker 2011-present
  • Certified Child Passenger Safety Technician since 2006-present 
  • Child Passenger Safety for Medical/Special Needs Children 2006     

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Resume Overview

School Attended

  • University of Wisconsin - Milwaukee
  • University of Wisconsin-Stevens Point

Job Titles Held:

  • Child Welfare Supervisor
  • Family Services Supervisor
  • Ongoing Case Manager


  • Master of Arts
  • Bachelor of Arts

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