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Child Welfare Supervisor Resume Example

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CHILD WELFARE SUPERVISOR
Professional Overview
Demonstrates strong interpersonal and problem resolution skills, as well as success in adapting quickly to various situations, and an excellent ability to communicate verbally and in written format.
Accomplishments
  • Extracurricular Involvement: 2008 & 2015 - Volunteer, National Cherry Festival.
  • 2005 - Speaker/Presenter, Northwest Michigan Human Services.
  • Handwriting Without Tears" Workshop/Seminar 2003-2004 - Voluntary Probation Monitor, Bond Monitor, Drug Court Mentor, Grand Traverse County Probate Courts.
Education
2004
SPRING ARBOR UNIVERSITY - University Center Traverse City, MI Bachelor of Arts: Family Life Education Family Life Education
1994
NORTHWESTERN MICHIGAN COLLEGE Traverse City, MI Associate of Arts
Experience
January 2014
to
July 2015
CATHOLIC CHARITIES WEST MICHIGAN Traverse City, MI Child Welfare Supervisor
  • Private nonprofit organization providing human and social service programs in Northwest Michigan Provide supervision to staff working in the foster care, adoption and the licensing departments.
  • Maintain a small caseload of adoption, foster care and licensing as needed.
  • Written and oral communication with area courts and legal representatives on case progress.
  • Attendance at court hearings, as well as reviewing court documents and reporting to the judge and lawyers through court testimony.
  • Reviewing and approving Updated Service Plans, Permanent Ward Service Plans, Court Reports, and other necessary documentation.
  • Maintain confidential, open communication and a working relationship with foster parents, biological parents, relatives, Department of Human Services and the Court in order to assure the needs of the children are being met.
  • Complete all paperwork in a timely manner and in compliance with the licensing rules and expectations of the agency, as well as the State of Michigan Department of Human Services manual.
  • Coordinate and monitor community resources that are available and beneficial for clients.
  • Attend agency meetings, events and fundraisers in an attempt to maintain a feeling of involvement and camaraderie within the foster care community.
October 2008
to
November 2013
CHILD AND FAMILY SERVICES Traverse City, MI Foster Care Specialist
  • Private nonprofit organization providing human and social service programs in Northwest Michigan Provide case management and treatment services to children placed in the foster care system.
  • Maintain a large caseload of children in foster care, varying in age from infants to teenagers reaching adulthood.
  • This involves communication and mediation between the children, biological parents, foster parents, schools, and legal representation to ensure the best interests of the children are being met.
  • Legal advocate and representation for children in foster care.
  • This includes written and oral communication with area courts and legal representatives on case progress.
  • Attendance at court hearings, as well as reviewing court documents and reporting to the judge and lawyers through court testimony.
  • Maintain confidential, open communication and a working relationship with foster parents in order to assure the needs of the children within their care are being met.
  • Complete all paperwork in a timely manner and in compliance with the licensing rules and expectations of the agency, as well as the State of Michigan Department of Human Services manual.
  • Provide case management and clinical services to the biological parents of foster children, in an effort to attain self-sufficiency, enrich their parenting skills and prepare them for reunification with their children.
  • Coordinate and monitor community resources that are available and beneficial for clients.
  • Attend agency meetings, events and fundraisers in an attempt to maintain a feeling of involvement and camaraderie within the workplace and among co-workers.
June 2011
to
October 2011
PEPPERCORN Traverse City, MI Customer Sales
  • Understand customer needs and provide suitable products.
  • Responsible for restocking inventory.
  • Responsible for cash operations.
  • Responsible for balancing/closing out cash register at the end of the day.
  • Completing store closing procedures.
September 1994
to
October 2008
NORTHWEST MICHIGAN COMMUNITY ACTION AGENCY Traverse City, MI Lead Teacher
  • A Non-profit Community Action Agency serving ten counties of Northwest Lower Michigan, and operating multiple community programs.
  • 40 hours/week during school year.
  • Working with young children to foster independence and strong learning skills.
  • Work in cooperation with area public schools and the Traverse Bay Area Intermediate School District (TBAISD) to identify and support children with special needs.
  • Organize and maintain the classroom in a manner that is not only optimal for learning, but is in accordance to the State and Federal guidelines set forth for the Head Start Program.
  • Maintain the program in accordance to State of Michigan licensing regulations, as well as follow the requirements set forth by the Head Start Program to ensure the safety and confidentiality of the children and families enrolled in the programs.
  • This includes keeping current detailed records of each individual child and their family, and continuously being familiar with individual situations.
  • Provide resources, information and referral services to families needing assistance with food, transportation, clothing and financial hardship.
  • Supervision of classroom staff, including two part-time assistant teachers, support staff, classroom volunteers and observational nursing students.
  • Completed annual reviews on classroom staff under my supervision.
June 1979
to
May 1983
EMPIRE BANK Traverse City, MI Teller
  • Process a range of personal and business transactions.
  • Handle a range of daily financial transactions Initiate and open new accounts.
  • Issue cashier's checks, money orders and currency orders.
  • Manage customer inquiries and complaints.
  • Receive and verify customer loan and mortgage payments.
  • Verify endorsements.
  • Comply with all operational, security and control policies and procedures.
  • Adhere to all reconciliation and balancing procedures.
Skills
Agency, case management, cash register, cashier, closing, oral communication, Interpersonal Skills, clients, Customer service, documentation, FAX, Financial, forth, inventory, Legal, Listening, mediation, meetings, money, MS Office, nursing, policies, Printer, Problem Resolution, profit, progress, reporting, safety, Scanner, Strategy Development, Stress Management, Supervision, phone, Time Management, transportation, Written
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Resume Overview

Companies Worked For:

  • CATHOLIC CHARITIES WEST MICHIGAN
  • CHILD AND FAMILY SERVICES
  • PEPPERCORN
  • NORTHWEST MICHIGAN COMMUNITY ACTION AGENCY
  • EMPIRE BANK

School Attended

  • SPRING ARBOR UNIVERSITY - University Center
  • NORTHWESTERN MICHIGAN COLLEGE

Job Titles Held:

  • Child Welfare Supervisor
  • Foster Care Specialist
  • Customer Sales
  • Lead Teacher
  • Teller

Degrees

  • Bachelor of Arts : Family Life Education
    Associate of Arts

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