Highly analytical healthcare management professional combining more than 12 years of work in long term and community health care with proficiency in financial management, leadership and positive clinical quality outcomes. Skilled at communicating, organizing and solving problems to raise the stature and rankings of my Community Health Center.
2014 Graduate of the UCLA/Johnson & Johnson Health Care Executive Program
Completed 340b University through Apexus
Completed NACHC Financial Operations Management levels I, II, and III
Completed NACHC Practice Operations Management levels I, II, and III
Completed UDS Reports for years 2007 - 2015
Oversaw Patient Centered Medical Home Accreditation
Board Chair for Health Center Controlled Network
Active in multiple Community Health Coalitions
Project management authority
Effective staff coach
Strategic planning capability
Knowledge of Medicaid statutes and regulations
Quality improvement competency
Independent judgment and decision making
Promotes positive behavior
Chief Operating Officer10/2007 to Current Health & Wellness Center, Inc. – Eastern Oklahoma
Skillfully managed facility operations as a functioning COO for a multi-million dollar Community Health Center located in six counties.
Led the planning and achievement of goals and objectives across Medical, Behavioral Health, Dental, Optometry and Pharmacy Departments consistent with the agency mission and strategic plan.
Established staff schedules and assignments based on community and patient needs.
Maintained good communication between department heads, provider staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
Established standards for selection, promotion and termination of staff.
Introduced, negotiated and implemented new projects to expand scope of engagement.
Assisted in resolving and satisfying client requests and internal operational issues.
Effectively served as one of the primary liaisons for organization and stakeholders (both internal and external), various associations, other community partners.
Social Services Specialist II08/2004 to 07/2007 Oklahoma Department of Human Services – Sequoyah County, Oklahoma
Managed a caseload of clients in the Long Term Care program.
Determined Medicaid eligibility for multiple programs.
Served as a liaison between the client, RN case managers, nursing care facilities, and the state.
BBA: Marketing and Management1998University of Oklahoma-
MBA: Business Administration2004Northeastern State University-