Chief Operating Officer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

I am a brand strategist who understands retail. I have worked with Fortune 500 companies, global brands and emerging start-ups to optimize market value and drive profitability. My strengths are in brand positioning, brand marketing, assortment building, product pricing, consumer insights and operations.

Work History
06/2016 to Current Chief Operating Officer Community Hospital Corporation | Cypremort Point, LA,
  • Oversee the business operations including merchandising, marketing, content production, human resources, and P&L management of the organization;
  • Build board presentations and update investors with quarterly metrics, revenue goals and progress to plan.
  • Direct and coordinate marketing activities and policies to promote products and services. Manage teams to execute go-to-market strategies for immediate market penetration and increased brand visibility;
  • Design a robust brand experience and brand identity across all channels of distribution, including both digital and offline.

08/2006 to 06/2016 Senior Vice President, Vice President, Sr. Associate Atlas Copco Drilling Solutions | Bristol, PA,
  • Built brand strategies, generated new market opportunities and executed growth plans for over 35 global brands and retailers (Nordstrom, Target, Ralph Lauren, Swarovski, Bulgari, Zac Posen
  • Developed key relationships with executives of major global retail channels to generate business, optimize vendor assortment and increase customer engagement (Neiman Marcus, Bloomingdales, Macy's, Net-A-Porter, Amazon,
  • Collaborated with several global creative, digital and public relations agencies to develop successful communications strategies and effective marketing initiatives.
  • Managed customer engagement projects, including focus groups, market surveys, and in-store seminars/trunkshows.
  • Canada Goose: Developed global wholesale and licensing strategy for executive team in preparation for formal sales process, resulting in a 30% sales increase and Bain Capital's acquisition in 2013.
  • Tommy Hilfiger: Worked with merchandising and marketing teams to build a robust menswear strategy to reduce brand cannibalization and margin erosion at retail. Revenue increased by 4% for YoY sales in Q2 of 2016. 
  • Saks Fifth Avenue: Built concept and strategy for global licensing team to open new stores outside of U.S. market. Surveyed over 10 potential locations and partners, resulting in the opening of a new store in Kazakhstan and India (2018)
  • Zadig & Voltaire: Conducted U.S. brand viability report and devised a distribution strategy for the continued growth of the company. Upon execution, the brand attributed 15% of sales to the and received a 30% investment from TA Associates in 2012.

04/2005 to 08/2006 Buyer SAKS FIFTH AVENUE (Multi-brand Retailer) | City, STATE,
  • Managed $3.5M men's classic footwear portfolio for 55 stores (Prada, Gucci, Ralph Lauren, Armani, et. al)
  • Forecasted inventory budgets using open-to-buy and vendor analysis platforms; Created seasonal selling reports, merchandise transfers and purchase orders for 55 stores;
  • Built revenue, earnings and discounted cash flow models to project seasonal selling reports by department;
  • Oversaw and developed regional trunk shows and vendor workshops to promote and market key brands;
  • Executive Training Program.

Expected in 2003 Bachelor of Arts | Political Science/African-American Studies Duke University, Durham, N.C. GPA:

Expected in 2016 Master of Science | Sustainability Management Columbia University, New York, N.Y. GPA:

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Resume Strength

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Resume Overview

School Attended
  • Duke University
  • Columbia University
Job Titles Held:
  • Chief Operating Officer
  • Senior Vice President, Vice President, Sr. Associate
  • Buyer
  • Bachelor of Arts
  • Master of Science

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