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chief hr officer hr director resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Innovative, engaging, and collaborative Human Resources leader with robust experience building and growing teams that enhance employee morale, productivity, diversity, and health & wellness. Highly skilled at communicating with staff across all levels, leading advanced training, coaching executives and managers to enhance corporate leadership skills. Adaptable and analytical professional, able to partner with companies across industries, develop strategic programs, and deliver continuous process improvements to advance corporate culture and develop high-impact teams.

Skills
  • HR & Employee Relations Management
  • Talent Acquisition, Recruiting & Development
  • Benefits Design, Selection & Administration
  • Performance Management & Compensation
  • Legal/Regulatory Compliance & Audits
  • Vendor Assessments, Contract Negotiation & Management
  • Project Management
  • Policy & Procedure Development
  • Union Labor Relations & Negotiations
  • Organizational Design & Culture Transformations
  • Relationship and Team Building
  • Strategic Planning and Execution
  • Employee Motivation and Performance Improvement
  • Effective Communicator and Public Speaker
  • Leadership and People Development
  • Human Resource Information System HRIS Implementation
Education
New York Institute of Technology Old Westbury, NY Expected in Master of Science : Human Resources & Labor Relations - GPA :
University of Alaska Anchorage Anchorage, AK Expected in Bachelor of Business Administration : Management Information Systems - GPA :
Certifications
  • SHRM-SCP - SHRM Senior Certified Professional, expires 01/2024
  • SPHR - Senior Professional in Human Resources, expires 01/2024
Work History
Cushman & Wakefield - Human Resources Manager
Hillsboro, OR, 08/2022 - Current
  • Hire new staff members, onboarding and orienting them to the company.
  • Maintain company compliance with local, state, and federal laws, plus establish organizational standards.
  • Maintain payroll and benefits for 150 employees of four different companies in multiple states.
  • Manage 401(k) program, enrollments, terminations, contributions, and electronic submissions.
Android Industries - CHIEF HR OFFICER/HR DIRECTOR
Arlington, TX, 05/2017 - 12/2020

Oversaw HR and employee activities for 250 employees located at five sites throughout the city.

  • Catalyzed positive culture, employee performance improvements, and corporate growth by leading agency-wide HR operations as member of Executive Leadership Team.
  • Led personnel and people management operations, resolved complex union and non-union issues, and led investigations to determine appropriate action for effective resolution.
  • Advanced employee productivity and regulatory compliance by recruiting, hiring, onboarding, and training staff across all levels; monitored completion of Learning Management System courses; ensured all employees held current licenses/certifications; and other position requirements. Audited employee files periodically to ensure compliance.
  • Bolstered digital footprint and corporate reach by contracting with vendors to improve online presence and effectively target high-performing professionals.
  • Facilitated advanced leadership training to managers, which improved individual management skills, coaching techniques, and emotional intelligence.
  • Successfully negotiated Union contracts that benefited both employees and company.
    Enriched recruitment pool and improved retention rates by restructuring recruiting program to reach highly skilled employees across diverse markets.
  • Created STAR employee recognition program by selecting cross-departmental group of staff and managers to serve on recognition committee and launched innovative digital recognition platform.
  • Virtually led transition of three Executive Team members: CEO, Chief Clinical Officer, and Chief HR Officer (myself).
Crossroads Community Church - EXECUTIVE PROJECT COORDINATOR
City, STATE, 10/2016 - 04/2017
  • Drove attainment of primary corporate goals by collaborating and successfully delivering critical initiatives.
  • Championed operational excellence and revenue growth by overseeing high-profile projects through total development lifecycles.
  • Secured on-time and on-budget completion of all projects by consulting with Executive Team to secure necessary resources, resolve operational issues, and guarantee completion of all milestones.
  • Ensured ROI levels exceeded internal targets following process/system transformations by communicating with senior management and devising targeted strategies to improve underperforming areas.
  • Bolstered HRIS system functionality by identifying persistent issues, formulating strategic resolutions, establishing evaluation criteria, and vetting vendors for optimal system management.
  • Launched new Learning Management System. Created training program and installed training center. Trained over 150 employees and managers to use system, including people who had understanding English as a barrier. Employee response was excellent.
Allergy, Asthma & Dermatology Associates, P.C - HUMAN RESOURCES/PAYROLL MANAGER
City, STATE, 11/2015 - 04/2016
  • Established inaugural HR department to manage needs for 50+ employees. Designed internal structures, drafted policies and procedures, and partnered with key stakeholders to solidify best practices in HR and people management.
  • Enhanced organizational planning, growth strategies, and operational management by initiating continuous process improvements and developing goals-based HR practices.
  • Led organizational advancements by implementing best practices for recruitment, hiring, onboarding, and termination.
  • Developed employee relations structures that mitigated issues and employer risk.
  • Selected and administered benefit plans and processed bi-weekly payroll.
  • Conducted periodic audits to ensure total regulatory compliance.
  • Connected all employees with critical benefits by negotiating with vendors to select new insurance plans, meeting with individuals to present options, and collecting feedback for future benefit improvements.
  • Analyzed and selected new HRIS/Payroll system that replaced outdated program/vendor, which significantly lowered response times and improved process functionality.
Company Name - HUMAN RESOURCES MANAGER
City, State, 08/2011 - 09/2015
  • Directed HR operations for seven clinic locations in Vancouver, WA and Portland, OR area, while implementing company-wide process transformations to enhance employee performance, retention rates, culture, and quality service delivery.
  • Strengthened candidate pool, employee morale, and regulatory compliance by orchestrating all operations for recruitment and hiring, benefits administration, staff/manager trainings, leave programs, OSHA compliance, and performance recognition programs.
  • Resolved personnel matters by conducting comprehensive investigations, mediating employee/supervisor disputes, and employing necessary corrective actions.
  • Evaluated, selected, and launched new HRIS/payroll system and facilitated accompanying manager training, which enhanced user functionality and effective usage.
  • Coached managers in advanced behavioral interviewing techniques, which reduced turnover and improved new hire quality by 25%.
Affiliations

Society of Human Resource Management (SHRM)

  • National SHRM, professional member
  • HR Houston, local SHRM affiliate, professional member
  • Southwest Washington SHRM, local SHRM affiliate, former Board member, Certification Co-Director, professional member.

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Resume Overview

School Attended

  • New York Institute of Technology
  • University of Alaska Anchorage

Job Titles Held:

  • Human Resources Manager
  • CHIEF HR OFFICER/HR DIRECTOR
  • EXECUTIVE PROJECT COORDINATOR
  • HUMAN RESOURCES/PAYROLL MANAGER
  • HUMAN RESOURCES MANAGER

Degrees

  • Master of Science
  • Bachelor of Business Administration

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