Chief Finance And Operations Officer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experience healthcare financial professional, skilled in budgeting, financial analytics, public hospital financing and audit with outstanding relationship building, training and presentation skills.

  • Financial Reporting and Analysis
  • Budgeting
  • Cost Reporting and Hospital Governmental Funding
  • ERP System Conversion and Implementation
  • Project Management
  • Productivity Reporting
  • Generally Accepted Accounting Principles (GAAP)
Work History
Chief Finance and Operations Officer, 09/2019 to Current
Kindred HealthcareBatesville, AR,

Under the direction of the Board of Directors and Finance Committee oversaw both the finance and general operations for a 25-bed critical access hospital with Rural Health Clinic and Home Health Division.

Notable Achievements

  • Successfully renegotiated all essential vendor contracts ensuring continuity of service upon filing for Chapter 11 Bankruptcy Protection
  • Identified weakness in the revenue cycle and implemented a revenue cycle improvement plan increasing cash collection as a percentage of net patient service revenue, reducing claims denial and reducing days in AR
  • Successfully appealed audit findings from the 2015 Medicare Cost Report resulting in a reduction of payback liability

Key Responsibilities

  • Collaborated with executives and board providing overall fiscal and strategic business leadership
  • Development of annual operational budget working with executives to ensure budget meets hospital annual objectives
  • Executive Liaison between outside council an bankruptcy court during the Chapter 11 proceedings providing accurate financial reports, cash projections and subject matter expert for hospital finance
  • Participated on several committees including financial committee, medical executive committee and board of directors reporting on all financial/operational matters of the hospital providing strategic guidance where necessary
  • Ensured compliance with all regulatory agencies including filing of all required documentation and validating internal policies against regulations
  • Maintained business relationship with financial audit firm participating in the annual audit, site visit presentation to the board as well as overseeing the preparation of the annual cost reports
Hospital Controller, 08/2015 to 09/2019
Advantage Metals RecyclingSaint Joseph, MO,

Under the direction of the CFO, directed the financial operations and internal controls of a 173 bed safety-net hospital with Level II Trauma Center.

Notable Achievements

  • Reduced the number of month end close days from 25 to 8 by automating systems, providing in-service training to staff and implementing best practices
  • Reduced the number of AP days outstanding from 30 to 15 by creating a workflow to eliminate inefficient practices and establishing key performance indicators to monitor staff performance
  • Improved collaboration between hospital directors and finance staff through the implementation of a financial reporting/budgeting dashboard to provide better visibility into their financial statements and improving the efficiency of the annual budget process

Key Responsibilities

  • Month End Financial Statement close ensuring accurate reporting of hospital statistics, contractual deductions, operating expenses and balance sheet reconciliation
  • Public Hospital government funding through the CA 1115 Medicaid Waiver, including reconciling hospital metrics, submissions to the state and annual audits
  • Directed the preparation of the annual Cost Reports, quarterly OSHPD reports and all required audits
  • Worked closely with decision support and CFO analyzing revenue trends including service lines, payor mix and operational statistics
  • Supported the CFO during union labor negotiations, modeling pay/benefit scenarios and determining financial feasibility of proposals
  • Worked with department directors to develop financial plans to increase revenue, contain costs and meet budget goals
  • Partnered with Director of Materials Management monitoring compliance with county purchasing policies while maintaining sufficient par levels
  • Worked with Revenue Cycle Director managing A/R aging days to ensure collections meet cash needs, monitoring payor contracts and chargemaster data to ensure compliance and reduce repayments due to inaccurate reimbursement
Assistant Controller/Accounting Manager, 11/2013 to 07/2015
Central California Alliance For HealthCity, STATE,

Under the direction of the Controller, managed the financial operations of the Medi-Cal Health Plan for three counties including month end close, accounts payable, payroll and annual audits.

Notable Achievements

  • Reduced month end close process from 15 days to 5 days by the automation of key reports and standard journal entries
  • Eliminated prior year audit findings by establishing policies and procedures to eliminate internal control issues
  • Successfully implemented the 1095 reporting requirements under the Affordable Care Act
  • Improved employee moral by partnering with HR to implement a 9/80 work schedule

Key Responsibilities

  • Directed the month end close process, accounts payable, weekly claims payments and IBNR calculations
  • Assisted the Controller with provider contract renewals and the preparation of the annual rate development reporting for the State
  • Responsible for the Annual Audit, implementing policies to ensure no material weaknesses
Controller, 12/2005 to 10/2013
Stock & Option SolutionsCity, STATE,

Under the direction of the CEO, responsible for the management of the financial reporting of a stock administration consulting firm.

Notable Achievements

Master of Science: Accounting, Expected in 2018
Southern New Hampshire University - Hooksett, NH
J.D.: Law, Expected in 2005
Lincoln Law School - San Jose, CA
Bachelor of Arts: History, Expected in 1995
Brigham Young University - Provo, UT

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Resume Overview

School Attended
  • Southern New Hampshire University
  • Lincoln Law School
  • Brigham Young University
Job Titles Held:
  • Chief Finance and Operations Officer
  • Hospital Controller
  • Assistant Controller/Accounting Manager
  • Controller
  • Master of Science
  • J.D.
  • Bachelor of Arts

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