LiveCareer-Resume

chief data officer and project senior program manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Talented individual skilled in handling administrative, operational and outreach program functions. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Wears many hats to accomplish dynamic objectives. Ready to apply 18 years of experience to new professional challenges with growth-oriented organization.

Personal Attributes

Skills
  • Microsoft Word:
  • Page setup
  • Comparing and merging documents
  • Creating forms using fields and advanced tools
  • Creating and using templates
  • Sharing and protecting documents
  • Tracking changes
  • Creating labels
  • Formatting tables
  • Formatting documents
  • Microsoft Excel
  • Creating spreadsheets and tables
  • Macros
  • Formulas
  • Functions
  • Microsoft PowerPoint
  • Creating and formatting templates
  • Inserting, embedding and linking media and data
  • Inserting and formatting media
  • Using the advanced timeline
  • Microsoft Access
  • Calculating controls
  • Creating advanced queries
  • Safety program understanding
  • Data collection and management
  • Trial data handling
  • Data backup and retrieval
  • Project and Program Management
  • Data and statistical analysis
  • Water and soil sample data
  • Data gathering and review
  • Research and data collection
  • Relational database design and development
  • Reporting and data gathering
  • Knowledge database understanding
  • Contracting policies and regulations
  • Budget and records management
  • Claims investigation and research
  • Taxation understanding
  • Using VBA and SQL within Access
  • Using other Office applications with Access
  • Microsoft Outlook
  • Auto reply
  • Configuring email settings
  • Creating, scheduling and delegating tasks
  • Planning meetings
  • Sharing and configuring calendars
  • Skills
  • Critical Thinking
  • Approach, Attention to Detail, Broadcasting, Budget, Business Development, Charts, Interpersonal Skills, Creativity, Critical Thinking, Client, Customer service, Customer Care, Customer support, Databases, Designing, Direction, Email, Ethernet, Finance, Forms, Innovation, Insurance, Leadership, Macros, Management skills, Meetings, Access, Microsoft Access, Microsoft Excel, Office applications, MS Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Pick, Presentations, Problem-solving, Progress, Quality, Real-time, Scheduling, Software development, Spreadsheets, Spreadsheet, SQL, Strategic Planning, Tables, Teamwork, Validation, VBA, Vendor Management, Video, View, Written Communication Skills
  • Analyzing data
  • Pivot tables and pivot charts
  • Group data
  • Data validation
  • Creating presentations
  • Creating interactive slideshows
  • Inserting hyperlinks
  • Linking and embedding video
  • Broadcasting and sharing a slideshow
  • Creating and designing databases
  • Data sorting and filtering
  • Establishing relationships and joining lines between tables
  • Data collection and review
  • File and database management
  • SQL and databases
  • Program development and implementation
  • Static and compiled programming
  • Records and test data auditing
  • Research and data analysis
  • Data modeling and assessment
  • Database record keeping
  • Refunds and exchanges
  • Cost reduction and budgeting
  • Project and Program Management
Education
South University Montgomery Al, Expected in 03/2013 Bachelor's : Business and Accounting - GPA :
Work History
Alta Equipment Group Inc. - Chief Data Officer and Project/Senior Program Manager
Latham, NY, 07/2018 - Current
  • For, , I handle the Release Management lifecycle which includes scheduling, coordinating and the management of releases across various portfolios
  • As Project Manager I manage software development projects from start to end, making sure that the project completes on time, within budget and make sure the client is happy and 100% satisfied with the result of the project
  • Duties include: •Track and keep up-to-date release status for all CDO projects, which includes adding projects to spreadsheet, investigating •Report out on all successful deployments (Leadership deployment email) •Send out monthly list of deployments to Finance team •Manage risks and resolves issues that affect release scope, schedule and quality •Measure and monitor progress to ensure projects are delivered on time and within budget •Manage relationships and coordinate work between different teams at different locations •Upload project list to SharePoint site to ensure team can view real-time when needed •Continually work towards making improvements in the release process •Proficient in Scrum & MS Office
  • Designed infrastructure solutions to resolve business issues and improve delivery processes
  • Performed program research and analyzed data collection to develop cost estimates and budgets
  • Monitored processes and procedures to comply with company policy and state and federal regulations
  • Identified system needs and designed processes to support business requirements
  • Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships
  • Resolved conflicts and remedied tense situations to maintain healthy team collaboration, efficient program cadences and effective stakeholder communication
  • Interacted with customers and clients to identify business needs and requirements
  • Improved success of program by making proactive adjustments to operations
  • Provided ongoing direction and leadership for program operations
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
  • Maintained and updated all project related documents
  • Met with project stakeholders on regular basis to assess progress and make adjustments
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
  • Maintained tight production timetables and quality standards to give audiences exceptional offerings
  • Identified risks and developed mitigation plans
Furlow - Bookkeeper and Tax Preparer
City, STATE, 12/1996 - Current
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Maintained and processed invoices, deposits and money logs
  • Established QuickBooks accounting system to reflect accurate financial records
  • Reported financial data and updated financial records in ledgers and journals
  • Verified accurate recordkeeping processes, effectively reducing financial inconsistencies
  • Supported operations by communicating with customers, filing documents and managing data
  • Maximized client loyalty and satisfaction with prompt, thorough and timely resolutions
  • Organized and carried out efficient month-end, quarterly and year-end processes
  • Proactively identified all accounting errors by developing cross-referencing databases
  • Assessed data and information to verify entry, calculation and billing code accuracy
  • Verified postings to ledgers to confirm accurate entry and account balances
  • Reviewed and processed employee expense reports and vendor invoices for payment
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols
Pike County Water Authority - Human Resources Manager
City, STATE, 08/2004 - 07/2018
  • Structured compensation and benefits according to market conditions and budget demands.
  • Liaised between multiple business divisions to improve communications.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Developed succession plans and promotion paths for all staff.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Enhanced staff knowledge and awareness on drug abuse and prevention programs.
  • Boosted customer satisfaction ratings by resolving issues for speedy resolution.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Worked as effective team member while contributing to local and regional HR projects.

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Resume Overview

School Attended

  • South University

Job Titles Held:

  • Chief Data Officer and Project/Senior Program Manager
  • Bookkeeper and Tax Preparer
  • Human Resources Manager

Degrees

  • Bachelor's

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