Checkout Advocate, Service Advocate Resume Example Company Name

Zion Atwater

Summary

I am diligent and proficient leader with an avid interest in multi-media production, marketing, and communications. I go the extra mile to be adaptable, and provide excellent communication and relationship building skills with diverse audiences. I am friendly and encourage strong collaboration and engagement along other team members. Lastly, I strive to be as organized and consistent as possible whilst allowing room for constructive criticism, and responsibly taking on any task given to me.

Skills

Personal service background
Decision-making skills
HIPAA guidelines
Program coordination
Document management
Interdisciplinary teamwork
Organized and detail-oriented
Microsoft Office proficiency
Basic math
Decision-making
Schedule management
Proficient with building rapport, consumer psychology, building value, closing, handling objections, generating leads, and time management

Adequate in Adobe Premiere Pro
Logic Pro X proficiency
Final Cut Pro proficiency
Adequate in solving basic computational reasoning through coding
Cheerful, high-energy attitude
Adaptive and effective team player
Superior communication skills
Superior organization skills
Dependable and reliable
Administrative skills
Flexible scheduling

Experience

Company NameJune 2021 to August 2021Checkout Advocate, Service Advocate
City, State

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Responsibly managed cash in register drawer throughout the duration of my shift
Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
Checked prices for customers and processed items sold by scanning barcodes
Restocked, arranged, and organized merchandise in front lanes to drive production sales
Processed POS transactions, including checks, cash, and credit card transactions with 100% accuracy
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Answered questions about store policies and concerns to support positive customer experiences
Checked bills with counterfeit pends and examined coins to spot and refuse foreign currency
Assisted customers by answering questions and fulfilling requests
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Personally addressed and welcomed guests to business each day
Answered phone calls to resolve customer issues efficiently
Processed returned items in accordance with store policy
Assisted customers with account updates, new service additions and promotional offers
Troubleshot and resolved issues with cash registers, card scanners, and printers

Company NameMay 2021 to July 2021Waterfront Counselor/Group Counselor
City, State

Managed boating equipment
Work 20+ hour weeks
Responsible for children ages 4-13 during waterfront activities (tubing, jet skiing, canoeing, etc.)
Monitored behavior in individual and group sessions and intervened when necessary.

Company NameJune 2020 to September 2020Sales Representative, Senior Advisor
City, State

Conducted virtual presentations for Cutco Cutlery production line
Learned rapport building, negotiating skills, closing strategies, and networking methods
Sold $10,000, achieved 4 promotions, tripled starting pay on my first 10 days of the job
A member of the President's club
Personally sold over $10,000 worth of kitchen knives
Developed a lead base of over 200 potential customers from scratch nationally
I was ranked top 5 in sales nationally on my first week of the job
Graduated from a 2 day professional business and sales seminar
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Demonstrated product features to align with customer needs.
Prepared and processed contracts and order forms for new and existing customers.

Education and Training

Saint Edward's SchoolMay 2020High School DiplomaCity

3.81 GPA
Member of the National of High School Scholars
Gannet HS Award Recipient: given to a senior girl who best exemplifies outstanding character, is a positive influence, is committed and enthusiastic about the athletics
Treasure Coast Scholar Athlete Award Recipient: given to a scholar-athlete who demonstrates leadership skills, exhibit the strength of character, sportsmanship and serves as a role model for others on and off the playing field
Special Service Award Recipient
Captained varsity basketball and volleyball
Participated in varsity lacrosse and cross country
Elected to serve a term as senior class president

University of Colorado At BoulderMedia Production City, State

Languages

English:

Native/ Bilingual

English:

Native/ Bilingual

French:

Limited

French:

Limited

Spanish:

Limited

Spanish:

Limited

Websites, Portfolios, Profiles

https://zkatwatmls20.wixsite.com/atwaterzionportfolio

Resume Overview

School Attended

Saint Edward's School
University of Colorado At Boulder

Job Titles Held:

Checkout Advocate, Service Advocate
Waterfront Counselor/Group Counselor
Sales Representative, Senior Advisor

Degrees

High School Diploma
Media Production

Checkout Advocate, Service Advocate Resume Example

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