LiveCareer-Resume

checker floral staff resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

I am reliable and friendly, who quickly learns and accept new concepts and skills. Organized and professional. Outgoing and detail-oriented, flexible with years of experience. I possess an excellent work ethic and more than 7 years in retail. Service-focused professional and a team player with a knack for building productive working relationships. Hardworking with the drive to succeed. Versatile office staff offering administrative experience in both corporate and non-profit office environments. Focused on driving productivity by leveraging strong front office management skills.

Highlights
  • Proficient in MS Office
  • Strong communication skills
  • Cash handling accuracy
  • Effective time management
  • Dedicated team player
  • Professional appearance
  • Professional and mature
  • Efficiency
  • Active listening skills
  • Computer-savvy
  • Proper phone etiquette
  • Filing management
  • Administrative support
  • Fluent in Filipino language
  • Customer service-oriented
  • Strong organizational skills
Accomplishments
  • Routinely helped customers each day and received more than a couple "exceeds expectations" ratings on performance reviews.
  • Named "2nd Fastest Checker" in 2015.
  • Named "8th Fastest Checker" in 2014.
  • Supported CEO through personal document management, calendar organization and preparation for meetings.
Experience
09/2008 to 09/2015
Checker/Floral Staff Mhc Equity Lifestyle Properties Largo, FL,
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Operates cash register to itemize and total customer's purchases in grocery: Reviews price sheets to note price changes and sale items.
  • Collects cash, check, or charge payment from customer and makes change for cash transactions.
  • Helped customers select products that best fit their personal needs.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Informed customers about all product lines and services offered by the company.
  • Marked clearance products with updated price tags.
2008 to 02/2009
Hostess Scotts Miracle-Gro Company Tukwila, WA,
  • Greet guests and patrons personally and on the telephone.
  • Offer appropriate seating arrangements.
  • Present menus and set up dining rooms and make reservation arrangements.
  • Maintain clean and organized tables and work area.
  • Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant.
01/2012 to 07/2015
Retail Merchandiser Citizens Wilmer, TX,
  • Designed displays to make the store experience interactive and engaging.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Established and maintained proper high traffic displays, resulting in increased sales.
  • Tracked shipping and weekly and monthly fallout.
  • Assisted in gathering and moving materials and equipment for the assigned displays.
  • Built effective relationships with each store to develop superior customer satisfaction.
06/2004 to 08/2007
Quality Assurance Verifier Cybercity Teleservices City, STATE,
  • Performs call monitoring and provides trend data to site management team.
  • Uses quality monitoring data management system to compile and track performance at team and individual level.
  • Monitors email customer contacts.
  • Participates in customer and client listening programs to identify customer needs and expectations.
  • Coordinates and facilitates call calibration sessions for call center staff.
  • Provide feedback to call center team leaders and managers.
  • Prepares and analyzes internal and external quality reports for management staff review.
04/2001 to 06/2004
Corporate Secretary Extreme Paintball Philippines City, STATE, Philippines
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained electronic and paper files.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Planned meetings and prepared conference rooms.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Managed daily office operations and maintenance of equipment.
  • Verified details of transactions, including funds received and total account balances.
  • Deposited company's cash and checks, as well as monthly reserve transfers.
  • Coordinated approval processes of all accounts payable invoices.
  • Researched and resolved billing and invoice problems.
Education
Expected in 1997 to to
Bachelor of Science: Management
Columban College - Olongapo, Zambales
GPA:
Skills
  • Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
  • Confident, hard-working employee who is committed to achieving excellence.
  • Conscientious go-getter who is highly organized, dedicated, and committed to professionalism.
  • Dependable, responsible contributor committed to excellence and success.
  • Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.
  • Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.
  • Able to adapt oneself to new surroundings; to make suitable change so as to fit new conditions.

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Resume Overview

School Attended

  • Columban College

Job Titles Held:

  • Checker/Floral Staff
  • Hostess
  • Retail Merchandiser
  • Quality Assurance Verifier
  • Corporate Secretary

Degrees

  • Bachelor of Science

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