CHAT PERFORMANCE FACILITATOR/SUPERVISOR & CUSTOMER SERVICE REPRESENTATIVE
Customer Service - Technical Support Customer Service Representative with extensive technical support experience. Emphasis on new products and/or service updates and empathy with the customers. Proven record of accomplishment interacting with customers, identifying their needs and providing solutions, whether it be resolving a billing issue or scheduling a technical appointment, and following up with the customer to ensure their needs were met in a timely manner.
Conscientious go-getter who is highly organized, dedicated, and committed to professionalism.