Change Management Consultant resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Dynamic marketing professional experienced in sales, marketing and project management. Creative and innovative team player with strong interpersonal skills and work ethic.
04/2014 to Current
Change Management Consultant Caterpillar Miami, FL,
  • Developed, edited and revised all project marketing communications to guarantee the highest quality of writing
  • Designed, developed and maintained project website and content
  • Designed and developed project promotional materials for trade show booth
  • Drafted quarterly newsletter content and presentation materials for project
  • Managed project email inbox to provide consistent and professional communication with end users
  • Developed and implemented project communication strategies
  • Collaborated with cross-functional teams on project deliverables.
  • Drafted action plans and led meetings with project sponsors to review project status and proposed changes
  • Build and maintain dynamic dashboard of project status 
  • Developed end user adoption survey to analyze project effectiveness across multiple end user groups
  • Provide strategic recommendations for resource allocation based on performance data
2012 to 05/2012
Marketing Intern Eldorado Resorts, Inc. Lula, MS,
  • Analyzed Nielsen Sound Scan ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.
  • Managed the in-house advertising program consisting of print and media collateral pieces.
07/2011 to 04/2012
Marketing Director Endura Products Colfax, NC,
  • Designed and created marketing collateral for fraternity events including fundraising event.  Raised more than $1200, 20% over goal.
  • Managed the fraternity's advertising program consisting of print and media collateral pieces.
01/2009 to 04/2014
Personal Banker Univest Hatboro, PA,
  • Ranked in top 5% of personal bankers out of 87 representatives in South Orange County.
  • Consistently exceeded sales goals by 25% on monthly reports.
  • Identified prospective clients using lead generating methods and performing an average of 40 cold calls per day. 
  • Trained and mentored new hires
Expected in 2013
Bachelor of Arts: Business Administration
California State University, Fullerton - Fullerton, CA
Concentration in Marketing

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Resume Overview

School Attended

  • California State University, Fullerton

Job Titles Held:

  • Change Management Consultant
  • Marketing Intern
  • Marketing Director
  • Personal Banker


  • Bachelor of Arts

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