Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced professional with over 10 years of experience in healthcare. Excellent reputation for resolving problems and improving customer satisfaction through attention to detail and ability to streamline processes. History of meeting and exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking to transition from Recreation Therapy into a supervisory role to utilize leadership skills to motivate a team with clear communication and participate in process improvement or project management roles.

  • Proficient in Microsoft Office Suite
  • Google Forms, IOS Operating Systems, Zoom
  • Project Implementation
  • Ability to document in Cerner and Epic Electronic Health Records
  • Crisis Prevention Intervention
  • Critical Thinking
  • Positive Communication Skills
  • Social Perceptiveness
  • Safety Measures
  • Outcome Evaluations
  • Operational Procedures
  • Keeping Records
Work History
09/2017 to 06/2022 Certified Therapeutic Recreation Specialist Universal Hospital Services, Inc. | Colorado Springs, CO,

● Led and organized fellow Recreation Therapists through a garden implementation project to improve patient care from the initiation to the completion phase

● Supervised Recreation Therapy interns through NCTRC standards of practice and guidelines for a 560-hour internship to be eligible for graduation and sit for the national certification exam

● Awarded the Sharp Core Award Service Pillar 2021 for Recreation Therapy’s rapid response to Covid-19, modifying programming safely and providing supplies and resources to aid members in the community

● Awarded Sharp Core Award Quality Pillar 2017 for Recreation Therapy’s Safety Improvement Project, to track sharps resulting in minimal self-harm

  • Conducted patient evaluations to identify mental, emotional, social, and physical aptitudes, assess abilities, and identify conditions suitable for recreational interventions.

● Groups focused on several aspects of improving mental health while addressing individualized goals for groups of patients ranging from 5-20 members at least twice daily.

● Developed group topics and led experiential interventions based on education, evidence-based practices, and keeping in trend with current mental health interventions for Recreation Therapists.

● Therapeutic group examples: Discussions about building healthy habits, leisure education, work-life balance, effective communication styles, emotional regulation, sleep hygiene, stress reduction, and social connection.

● Experiential examples include Fitness, Yoga, proper weight training techniques, sports, dance, deep breathing, meditation, cognitive exercises, and creative arts while evaluating safety for different levels of health and mental ability.

● Documentation of group notes and assessments in Cerner EHR daily by following standards of the Joint Commission and Centers for Medicare and Medicaid for administering assessment of patients within 72 hours of admission.

● Prepared and submitted reports and charts to interdisciplinary treatment team to reflect patient reactions and evidence of progress or regression toward goals.

● Initiated a transition from part-time to full-time employment minimizing the company’s need to hire external candidates due to exemplary work performance

03/2017 to 05/2020 Certified Therapeutic Recreation Specialist Universal Hospital Services, Inc. | Grand Rapids, MI,

● As part of a comprehensive care team, facilitated therapy groups for adult patients in an acute inpatient locked unit; primarily serving at-risk homeless persons with thought disorders and substance dependence

● Supported skill building and development of healthy tools to help reduce anxiety and depression, improve concentration, and help alleviate maladaptive symptoms

● Conducted individual assessments of patients meeting or exceeding regulatory standards

09/2016 to 11/2016 Certified Therapeutic Recreation Specialist Universal Hospital Services, Inc. | Jacksonville, FL,

● Responsible for creating therapy groups focused on the rehabilitation of life skills for inmates at a maximum-security prison

● Adhered to and enforced safety requirements for all participants

● Developed groups focused on positive social skills, knowledge of current events, health and wellness, creative expression, and stress management

● Maintained comprehensive case notes reflecting progress toward individual goals

10/2014 to 08/2016 Certified Therapeutic Recreation Specialist Universal Hospital Services, Inc. | Palmdale, CA,

● Developed individualized treatment goals with patient’s input focused on fitness, leisure, and community reintegration for patients with an Acquired Brain Injury in a long-term rehabilitation program

● Directed behavioral health technicians on how to provide one-on-one interventions focused on patient’s goals when engaging in fitness, leisure education, and community outings

● Assessed a client’s level of functioning in the community setting to help develop interventions that enabled them to perform at their highest level independently

● Maintained and considered safety concerns and restrictions when implementing individual interventions and group therapy

● Co-treated with other therapies such as Speech, Occupational, and Physical Therapy to deliver the highest quality of care

Expected in 06/2023 Masters of Advanced Studies | Leadership of Healthcare Organizations University of California San Diego, San Diego, CA, GPA:
  • Received Merit Scholarship Award
  • Dean's List [Fall 2021-Spring 2022]
Expected in 05/2012 Bachelor of Science | Recreation And Leisure Studies Southern Connecticut State University, New Haven, CT GPA:
  • Dean's List [Fall 2007-Spring 2012]
  • Magna Cum Laude
  • CTRS - Certified Therapeutic Recreation Specialist
  • First Aid/CPR Certified

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School Attended

  • University of California San Diego
  • Southern Connecticut State University

Job Titles Held:

  • Certified Therapeutic Recreation Specialist
  • Certified Therapeutic Recreation Specialist
  • Certified Therapeutic Recreation Specialist
  • Certified Therapeutic Recreation Specialist


  • Masters of Advanced Studies
  • Bachelor of Science

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