CEO Resume Example
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CEO
Professional Summary
Management professional effective at leading diverse teams to achieve company goals.
Skills
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Work History
CEO, 04/2009 to Current
Quorum Health Resources – Brentwood
Quorum Health Resources – Brentwood
- Adhered to all confidentiality requirements at all times.
- Solved unresolved customer issues.
- Strong leader of customer support staff.
- Trained staff on operating procedures and company services.
- Trained staff on operating procedures and company services.
- Updated customer orders from start to finish in an accurate and timely manner.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Managed work flow to exceed quality service goals.
Family Services Manager, 06/2011 to 07/2014
The Y Of Central Maryland – Aspen Hill
Facilitated inter-departmental communication to effectively provide customer support. Followed-through on all critical inter-departmental escalations to increase customer retention rates.
The Y Of Central Maryland – Aspen Hill
- Hire, train and supervise all direct service workersIdentify and construct all trainings as neededComplete quality assurance phone callsAdminister all performance appraisals
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Education
Bachelor of Arts: Communications, Morgan State University - City
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Resume Overview
School Attended
- Morgan State University
Job Titles Held:
- CEO
- Family Services Manager
Degrees
- Bachelor of Arts : Communications ,
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