centralized scheduling planner resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Profile

I am a hardworking individual who has the technical, analytical, and leadership skills to perform in a diverse environment with the ability to learn quickly. I am a people person and team player who can motivate and develop employees with my knowledge and experience.

  • Identifying risks
  • Implementing new business systems
  • Strategic positioning
  • Contracts
  • Strategic planning
  • Microsoft Office Suite
  • Managing multiple priorities
  • Conflict resolution
  • Critical thinking
  • Eye for detail
  • Staff development
  • Cross-functional team management
  • Staff training
  • Skilled negotiator
  • Sound judgment
  • Computer-savvy
  • Calm under pressure
  • Complex problem solving
Relevant Experience


  • Served as key contributing member to Leadership team.

People Management:

  • Delegation, Development, and Direction
  • Inspired, Guided, and Motivated

    Centralized Scheduling Planner, 06/2014 to 11/2014
    Toll BrothersMissouri City, TX,
    • The world's best casinos!
    • Review, audit, and approve payroll in Timeworks
    • Approve PTO and Extra Days off requests
    • Communicate with department Managers regarding any payroll time exceptions
    • Prepare weekly schedules for designated department
    • Prepare productivity reports, review gap reports
    Accounting Clerk - Temp Position, 04/2014 to 05/2014
    Toll BrothersMorgan Hill, CA,
    • Company that offers welcoming rental homes that have been renovated and maintained by their Certified Property standards.
    • Review and process rental property utility invoices and chargeback tenants
    • Calculate daily numbers for each chargeback clerk for supervisor
    • Complete maintenance invoices in Appfolio for processing
    FinOps Supervisor, 07/2008 to 09/2013
    Expedia.comCity, STATE,
    • Las Vegas, Nevada One of the world's leading travel internet companies providing a web platform for hotels, cars, and show ticket vendors
    • Manage breakage and fulfillment team consisting of 15 people and assist coordinators with their developmental and business goals
    • Identify system processes and issues in relation to the breakage removal process
    • Enhance processes by interaction with other departments within the company
    • Research unpaid and short paid invoices and resolve issues for the vendor including processing outstanding invoices, debit memos and adjustments, all through internal application
    • Assist with reviewing expedited payments and adjustments/debit memos being submitted
    • Handle escalated issues as assigned by direct supervisor and manager that require extensive research and careful handling of affected vendor to ensure payments are made accurately
    • Process workarounds requests in Excel from marketing team to pay additional amounts for bookings due to rate, tax, promo, etc. loading errors
    • Manage projects that were directed from management, explain agenda and train co-workers on the procedures of the project
    • Training Tier 3 team on how to process car remittance advices
    • Reconcile paper and electronic invoices and research F8 notes, Expert, Express, and EuroExpert notes for cancellations
    Escrow Officer, 01/2006 to 01/2008
    Fidelity National TitleCity, STATE,
    • National title and escrow company providing exceptional products and services that facilitate and expedite the closing process.
    • Opening and closing of residential, commercial and subdivision escrow transactions
    • Training of assistants and co-workers on how to process escrow transactions including: - Reviewing real estate contracts and depositing monies - Requesting payoff statements and lien requests, loan document signings, work directly with lenders to fund loans - Notarize documents
    • Stand- in branch manager when manager is out of office - Handle escalated issues from clients, Assist other escrow officers with employee discipline, i.e. tardies, out of the office, audits of transactions
    • Lead seminars for new real estate agents/brokers and loan officers/brokers:
    • Assist with training real estate and loan agent assistants
    Escrow Officer, 01/2003 to 01/2006
    Old Republic Title CompanyCity, STATE,
    • Title company who provides title insurance policies and related real estate transaction and mortgage lending products and services to individual consumers, mortgage lenders, businesses and government agencies.
    • Opening and closing of residential and subdivision, and REO escrow transactions
    • Coach and assist the assistants with time management, prioritizing their work flow, and mentoring
    • Request payoff statements and lien requests
    • Loan document signings and work directly with lenders to fund loans
    High School Diploma: , Expected in to Longmont High School - Longmont, Colorado

    Longmont High School, Longmont, Colorado


    Hard-worker, Leadership, Company Cost Savings, Team Leader and Player, Problem Identifying and Resolving

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    Resume Overview

    School Attended

    • Longmont High School

    Job Titles Held:

    • Centralized Scheduling Planner
    • Accounting Clerk - Temp Position
    • FinOps Supervisor
    • Escrow Officer
    • Escrow Officer


    • High School Diploma

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