Central Service Technician Resume Example Mayo Clinic

CENTRAL SERVICE TECHNICIAN

Summary

I'm an Asian immigrant who has grown up in the states majority of my life, so I had to develop the skill to adapt at an early age . I've never had anything handed down to me growing up, so everything that has came my way all come from sheer effort, hard work, self-determination and perseverance. I believe teamwork and communication are crucial factors in a work environment and group projects. I'm always willing to accommodate to work needs and try my best to solve any issues I have with my peers to get work done if needed. I always strive to complete tasks in the most efficient way but of the highest quality at the same time. A key strength I possess is that I'm an avid listener. I know that there will always be things to learn, and I strive to be a good listener and follower so that one day I can become a great leader. I've had a few years in the healthcare field as a CS tech and sterilization operator, so I'm very familiar and experienced with procedures and protocols in healthcare facilities.

Skills

Always emphasize the importance of teamwork.
Always emphasize the importance of communication and problem solving
Capable of handling multiple tasks and workload all at once in an efficient manner.
Prioritize lending help to those that need help.
Always strive to exceed expectations.
Bilingual, can speak and understand English and Vietnamese.

Avid listener.
Always willing to step up as a leader when needed to.
Methodical problem-solver.
Knowing when to listen and follow, and when to lead to finish objectives and tasks.
Always strive to fulfill duties with the highest quality of work.

Experience

Mayo Clinic | Rochester, MNCentral Service Technician10/2017 - Current

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Cleaned surgical instruments from surgery units at a safe and efficient manner.
Processed individual surgical instruments and assembled surgical trays.
Responsible for knowledge of instruments and trays, as well as the corresponding units to those instruments.
Cleaned, inspected and processed scopes.
Cleaned, stocked, and audited code carts.
Worked as a sterilization operator. Responsible for setting up and labeling instruments and trays into loads for sterilization.
Responsible for distributing and delivering pumps and items to other units in the hospital.
Promoted a safe, efficient, and high quality work environment.
Worked in multiple positions at once if workflow is inefficient or behind.
Stepped up into a lead position numerous times to conduct workflow in the absence of a lead.
Always on top of new policies and procedures.
Prioritize patient care first.
Execute duties of inspecting and cleaning pumps from patient care units in the most efficient manner with the highest quality.

Kwik Trip | Rochester, MNTruck Unloader06/2016 - 01/2018

Unloaded truck shipment and put items in corresponding areas.
Rotated store perishable item.
Assisted in kitchen whenever help was needed.
Helped up front as customer service cashier on request.
Prioritized the needs of customer.
Promoted safe environment and encouraged strong teamwork.
Always offered services in the most professional manner and of the highest quality.

Hy-Vee Inc. | Rochester, MNFrozen Food Clerk08/2014 - 05/2016

Resolved problems with customers involving sales, satisfaction with service, product or personnel and relentlessly pursued strong and lasting relationships with customers.
Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
In charge of closing the Frozen department, stocked and rotated items with best quality before ending the shift.
Went up front to help with customer service (ie. cashier, bagging, collecting of grocery carts).
Promoted safe working environment and teamwork.

Hy-Vee Inc. | Rochester, MNDairy Clerk08/2014 - 05/2016

Pulled out of date products from shelves and cases, disposing of items in proper bins.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Replenished inventory with focus on addressing customer needs.
Demonstrated great teamwork skills with staff members involved in production and transport.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Identified safety hazards and notified management to determine proper resolution of issues.
Operated and maintained store cooler.
In charge of closing the Dairy department, stocked and rotated items with best quality before ending the shift.
Went up front to help with customer service (ie. cashier, bagging, collecting of grocery carts.

Education and Training

Mayo High School | Rochester, MNHigh School Diploma06/2014

Part of key club during the years of 2013 and 2014. Emphasized the importance of teamwork and volunteering to help people and to give back to the community.
Participated on track team from 2013-2014. Promoted the importance of positive team motivation and morale. Created a safe environment for teammates on the team and encouraged teammates to try their best.

Rochester Community And Technical College | Rochester, MNBachelor of Science in Nursing

Resume Overview

Companies Worked For:

Mayo Clinic
Kwik Trip
Hy-Vee Inc.

School Attended

Mayo High School
Rochester Community And Technical College

Job Titles Held:

Central Service Technician
Truck Unloader
Frozen Food Clerk
Dairy Clerk

Degrees

High School Diploma
Bachelor of Science in Nursing

Central Service Technician Resume Example

Resume Score: 80%

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