High-Energy Operations Manager and effective leader who excels at inspiring those around himself to produce positive results, using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.
Streamlined the operations, resulting in a 22% increase in collections and a 5% reduction in operating budget.
Boosted customer satisfaction ratings.
Have managed diverse and complex projects in a fast paced, ever-changing environment.
Developed dependable relationships with key stakeholders and cross-function teams.
Monitored critical indicators (KPIs) to track and improve on-time delivery, customer issues, Qualtiy and safety statistics.
Spearheaded an employee engagement program, resulting in a 40% decrease in annual employee turnover.
Designed, managed and directed complete renovation of the facility coming in 20,000 under budget.
Managed a 4.5M budge with an annual savings of 98K.
Directed and oversaw the compliant collection of source plasma from donors in the Provo, UT area. I ensured the Quality and compliance of our donations were held to the highest standard in an industry with the some of the strongest regulatory requirements.
Worked as a summer sales representative for Pinnacle Security. responsible for generating new account.
Worked as the director of new student orientation. I oversaw a board of 8 members, who working in conjunction with other divisions of the program, recruited 300 student volunteers who spent 3 days teaching and introducing a new student population of 1400 students to the Brigham Young University - Idaho campus.
I Volunteered 2 years of my time to server and teach people throughout the UK.
Hard Worker, Detail Oriented, Human Resources, Leadership, Interpersonal Skills, Inventory Control, Labor Cost Controls, Leader, Market Analysis, Marketing, New Business Development, Project Management, Facility Management, Team Building and Customer Service
*References available upon request.
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