LiveCareer-Resume

center consultant resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Accomplished customer service & warehouse professional with distinguished performance in the retail industry. Portfolio of achievements includes increasing revenue within the companies, driving profit improvements, and improving company brand. Broad-based background includes exceptional work ethic and commitment to organizational objectives. Team builder and tactical planner with the ability to train & motivate. Contributed to revenue in the companies through a combination of creativity and strong leadership. Nine years of experience customer service, retail, inventory merchandising, warehouse, & forklift. Five years of supervising with key-holder duties. 

Experience
08/2014 to 06/2017
Center Consultant Sonic Drive-In Kansas City, MO,
  • Demonstrated exceptional acumen by establishing customer flow processes to ensure customer demands are met in a time delivery efficient way.
  • Worked both sides of the desk in regards to shipping and production.
  • Walk customers through printing & processes.
  • Schedule projects appropriately to ensure timely delivery.
  • Utilize Photo-shop Adobe & Microsoft Office for customers orders.
  • Responsible for opening and closing the store.
09/2012 to 09/2014
Inventory & Merchandising Specialist - Best Buy City, STATE,
  • Ensure arriving merchandise is received and processed to the sales floor, stocked according to presentation guidelines, and back stocked accurately in a timely and efficient manner.
  • Loaded and unloaded trucks.
  • e-Commerce inventory control.
  • Retrieved items for customers off the sales floor.
  • Resolved customers conflicts with products.
  • Assisted customers in returns, problems, or issues with products.
  • Part of the sales team to up-sell customers and educate them on new products.
05/2010 to 06/2012
ICS Backroom Associate Walmart City, STATE,
  • Ensure that all departments are fully stocked with merchandise and ready for business.
  • Unloaded trucks, separated pallets, put inventory in proper location,wrapped pallets, scanned inventory with RF scanner to ensure proper location. 
  • In addition to warehouse duties, assisted with customer questions and provide customer service. 
02/2008 to 07/2012
Crew Leader Quiznos Subs City, STATE,
  • Responsible for opening and closing the store.
  • Delegated specific duties to crew members.
  • Help prepared the weekly work schedule and provided the highest standards to customer service excellence to ensure that customers will have the first rate dining experience at Quiznos.
Education and Training
Expected in 2009 to to
High School Diploma:
Seventy First High School - Fayetteville, NC
GPA:
Attended Seventy First High School from August 2005-June 2009 where I obtained my high school diploma.
Expected in to to
Bachelor of Arts: Fashion Merchandising Retail Marketing
Johnson & Wales University - Charlotte, NC
GPA:
I attended Johnson & Wales University Charlotte campus from September 2009-November 2012.
Skills & Abilities
  • Cash Handling 
  • Extensive inventory, stock room, warehouse knowledge, and forklift
  • Mathematical skills
  • Verbal and written communication skills
  • Scheduling experience 
  • Opening and closing key-holder duties
  • Utilized Microsoft Office in each role
  • Customer service and well ass conflict resolution have been a key in my success

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Resume Overview

School Attended

  • Seventy First High School
  • Johnson & Wales University

Job Titles Held:

  • Center Consultant
  • Inventory & Merchandising Specialist -
  • ICS Backroom Associate
  • Crew Leader

Degrees

  • High School Diploma
  • Bachelor of Arts

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