manager with extensive experience in sales, management and front and
back-of-the-house operations. Prove ability to cut costs and decrease staff
turnover. Seasoned Catering Manager with a passion for details and quality customer care. Previously managed more than 50 employees and organized large-scale events, including weddings and banquets. Desires a position of increased authority in the food and beverage industry.
Luxury guest services
Special events planning
Extensive food/beverage knowledge
Accomplished in large event catering
Budgeting and cost control
Supply ordering ability
Food regulation compliance
Skillful menu development
Strong work ethic
CATERING OPERATIONS MANAGERNATIONWIDE ARENA - 200 Nationwide Blvd06/2012 - Current Hands on management of day to day operations
of Catering functions, Implements and enforces
all departmental and organizational policies and procedures. Assures staff
compliance with all GuestPath standards, policies and procedures. Managing
catering associates utilizing Supervisors
through planning and scheduling of work assignments and performance
development. Administers corrective counseling process, training and
development, appraisals, Slashed payroll/benefits administration costs
30% by negotiating pricing and fees, while ensuring the continuation and
enhancements of services. Oversees inventory management to assure catering
outlets are adequately supplied at all times. Performs periodic inventory.
Requisitioning and Purchasing. Negotiated contracts with vendor. Assures
compliance with all alcohol laws and regulations. Maintain proper procedures of
Micros, tip declarations and daily time sheets.
Excellent leadership, customer service, communication and organizational
CATERING/RESTAURANT SUPERVISORNATIONWIDE ARENA - 200 Nationwide Blvd06/2004 - 06/2012 Hands on management of day to day operations of
Catering and Time Warner front of house functions, Implements and enforces all
departmental and organizational policies and procedures. Administers corrective counseling process, training
and development, appraisals, payroll accountability. Oversees inventory
management to assure catering and Time Warner Warner outlets are adequately supplied at all times.
Concession SupervisorCooper Stadium - 188 Rich St04/2004 - 09/2007 Supervised 2-3 concession stands. Overseeing opening,
closing, and inventory counts staffing, ordering and customer relations. Keep
abreast of sanitation laws and proper sanitation procedures
Concession SupervisorNationwide Arena - 200 Nationwide Blvd08/2003 - 11/2004
Supervising of commissary employees,
including scheduling and training on policies, procedures, duties and
activities Verifying receiving slips and forwarding invoices; verify inventory.
Ensure correct stock has been delivered Ensure product quality. Keep abreast of
sanitation laws; ensure proper sanitation procedures are followed.
Communication and organizational skills and the ability to analyze data and
Owner/ OperatorJeannette\'s Little Corner of The World - 33 S James Rd01/1999 - 02/2004 Set up all operations for running a new restaurant.
Setting up all accounts banking, payroll, vendors, Hiring staff, designing all
menus and making all recipes for all items sold. Keeping with the highest
standards in all areas or operation, including product preparation, deliver and
Associate Degree: Business Administration Columbus Technical Institute -
Certification: Bartending, Bar Management Bartender Institute -
Associate Degree: Computer Programming Computer Programming Institute -