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casino floor supervisor resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members.

Highlights
  • Customer- and service-oriented
  • POS systems
  • Cash handling accuracy
  • Inventory control procedures
  • Ability to mediate disputes
  • Listening skills
  • Organized
  • Reliable and punctual
  • Energetic self-starter
  • Active listener
Accomplishments

  • Responsible for providing vision and guidance to a group of 20 casino employees, training them on sufficient table games and procedures.
  • Provided evaluation reports for table games employees.
  • Goal Setting
  • Established clear objectives for all games and communicated with employees, achieving a total understanding of what was to be expected of each individual on a daily basis.
  • Counseling
  • Served as counselor for employees when customer problems and personal adjustments arose, meeting each person individually to reach solutions.
  • Upper Management Communication
  • Regularly met with Shift Mangers to discuss employee issues and weakness areas so as to aid in each employee reaching his/her full potential.

Experience
11/2000 to Current
Casino Floor Supervisor Eldorado Casino City, STATE,

Educated customers on game rules and mathematical probabilities of various wagers.


Took and paid bets and retrieved cards.


Maintained the integrity of table game operations by supervising blackjack and roulette dealers.


Processed customer transactions involving cash, casino chips and TITO tickets.

04/1994 to 11/2000
Casino Floor Supervisor/Dealer Isle Of Capri Casino City, STATE,

Replenished chips in accordance with requests from pit bosses.


Calculated change for currency, chips, vouchers and checks.


Took and paid bets and retrieved cards.

08/1989 to 04/1994
Cashier/Dept. Merchandiser Montgomery Ward City, STATE,

Computed sales prices, total purchases and processed payments.


Described merchandise and explain operation of merchandise to customers.


Operated a cash register to process cash, check and credit card transactions.

Education
Expected in 1987 to to
High School Diploma: General Studies
Fair Park High School - Shreveport, LA
GPA:
Expected in to to
: General Studies
Bossier Parish Community College - Bossier City, LA
GPA:

Focus on Allied Health

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Resume Overview

School Attended

  • Fair Park High School
  • Bossier Parish Community College

Job Titles Held:

  • Casino Floor Supervisor
  • Casino Floor Supervisor/Dealer
  • Cashier/Dept. Merchandiser

Degrees

  • High School Diploma

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