LiveCareer-Resume

casino cage cashier resume example with 17+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Casino Table Games Dealer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Craps and Poker and training in roulette. Motivated to learn, grow and excel in the Casino Industry.

Skills
  • Speaking
  • Judgment and Decision Making
  • Money Security
  • Cash cage functions
  • Currency transaction management
  • Funds reconciliation
  • Cash handling
  • Customer relationship management
  • Security monitoring
  • Inventory management
  • Budgeting
  • Documentation
  • Customer service
  • Data entry
  • Recordkeeping
  • Time management
  • Cash management
  • Regulatory compliance
Work History
05/2019 to Current Casino Cage Cashier Wyndham Hotels & Resorts Inc. | Peoria, AZ,
  • Verified over $60,000 of cash and credit payments daily.
  • Served needs of hundreds customers in busy Casino environment.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Completed casino cage transactions, including redeeming or purchasing chips on behalf of customers.
  • Counted cash and casino chips to accurately reconcile transaction reports.
  • Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
  • Reported and filed all paperwork for casino transactions, noted and investigated discrepancies and reported on any notable incidents.
  • Requested official identification for large or suspicious purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
10/2011 to 06/2017 Casino Table Games Dealer Boyd Gaming, Inc. | Dubuque, IA,
  • Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
  • Inspected card decks prior to dealing and monitored individual players to verify adherence to rules and fair game play.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Participated in short-handed games to meet required minimum number of players and keep game play moving.
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Dispensed and balanced betting currency at close of shift and throughout games to secure accurate receipt, accounting, and distribution of player and house funds.
  • Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun game play environment.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Investigated and resolved customer complaints to foster satisfaction.
07/2002 to 07/2009 Casino Table Games Dealer Boyd Gaming, Inc. | New Orleans, LA,
  • Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
  • Inspected card decks prior to dealing and monitored individual players to verify adherence to rules and fair game play.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Participated in short-handed games to meet required minimum number of players and keep gameplay moving.
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
06/1999 to 11/2001 Casino Table Games Dealer Boyd Gaming, Inc. | Kenner, LA,
  • Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
  • Inspected card decks prior to dealing and monitored individual players to verify adherence to rules and fair game play.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Participated in short-handed games to meet required minimum number of players and keep gameplay moving.
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Dispensed and balanced betting currency at close of shift and throughout games to secure accurate receipt, accounting, and distribution of player and house funds.
  • Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun game play environment.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Education
Expected in 05/1999 to to High School Diploma | Rudyard Area Schools, Rudyard, MI, GPA:
Expected in to to Associate of Arts | Digital Photography Southern New Hampshire University, Hooksett, NH GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Rudyard Area Schools
  • Southern New Hampshire University

Job Titles Held:

  • Casino Cage Cashier
  • Casino Table Games Dealer
  • Casino Table Games Dealer
  • Casino Table Games Dealer

Degrees

  • High School Diploma
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: