Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Exceptional leader talented at [Customer Service], [Data Entry] and [Budgeting]. Technically-savvy with outstanding relationship building, training and presentation skills. Motivated CSR with solid experience managing all levels of large scale projects, including budgeting and administration. Skilled Date entry with experience in the Telecommunications industry.

  • Microsoft Word,excel, power point,Adobe Photoshop
  • Meticulous Secretary, excellent at juggling multiple tasks and working under
  • Pressure. Broad industry experience includes Finance and Legal.
  • Customer Service/Support Photoshop
  • Adobe Presentation Skills
  • Budgeting Typing
  • Cloud Computing Sales
  • Communication Team Leader
  • Computer Operations Problem Analysis
  • Fund Raising Research
  • Initiative Mindset Project Management
  • Interviewing Public Speaking
  • Leadership Data management
  • Microsoft Office - Proficient Budgeting and finance
  • Self-motivated Strong verbal communication
  • Conflict resolution
  • Adobe, Managment
  • Photoshop, Excel
  • Adobe Photoshop, Microsoft Office
  • Scheduling appointments, Power point
  • Billing, Microsoft Word
  • Budgeting, Presentation Skills
  • Computer Operations, Problem Analysis
  • Conflict resolution, Project Management
  • Creative design, Public Speaking
  • Clients, Receiving
  • Customer services, Research
  • Customer Service Skills, Self-motivated
  • Data management, Speech
  • Delivery, Typing
  • Filing, Verbal communication
  • Finance
  • Fund Raising
  • Inventory
  • Team building
  • Leadership
  • Team Leader
  • Legal
  • Inventory purchasing
  • Letter writing
  • Preparing contracts
  • Accounts receivable and payable
  • Faxing documents
  • Billing and coding
  • Document retrieval
  • Scheduling and calendar management
  • Data entry documentation
  • Tracking documents
  • Calendar management
  • Managing office supplies
  • Mail management
Cashier & Team Member, 01/2020 to Current
Jo-Ann FabricsRoanoke, VA,
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Trained new employees in cashiering procedures, offering assistance in resolving POS system issues.
  • Smoothly processed incoming orders, handling over 600 transactions per day with exceptional accuracy.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Served needs of as many as 500 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
Assembly Technician, 03/2019 to 08/2019
AmentumSpringfield, VA,
  • Conducted visual inspections and checked for product defects.
  • Kept eye on material levels, counted supplies and restocked components to maintain production.
  • Operated air, manual, and hydraulic tools to put together and align assemblies.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Operate equipment such as(manipulators,chains,circular saws,band saws,) safely and checked regularly for operational issues.
  • Trained new employees on building basics and new assembly positions to support team efficiency.
  • Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
  • Optimized team performance by training new hires on use of equipment, standard procedures, and organizational policies.trane
Assistant, 05/2017 to 01/2018
Christ HospitalBurlington, KY,
  • Job duties were: Inventory Analyzed departmental documents for appropriate distribution and filing.
  • Worked directly with departments, clients, management] to achieve desired result for furniture Responsible for creative design for prominent [project.
  • Getting furniture ready for delivery Scheduling appointments.
Secretary, 09/2012 to 09/2015
Department Of DefenseColumbus, OH,
  • Inventory answering calls scheduling appointments Receiving payments billing Worked directly with [departments, clients, management] to achieve [result].
  • Analyzed departmental documents for appropriate distribution and filing.
Education and Training
: Medical office Terminology/ Respiratory Therapy, Expected in
Somerset Community College - Somerset, KY

Customer services skills-Team building management TeleworksCertifcations USA CUSTOMER SERVICE REPRESENTATIVE // // 3-1-2018 Coursework in Speech and Communication, Continuing education in telecommunications

Customer Service Skills: , Expected in
- ,
: Digital Communications And Media, Expected in 06/2018
Teleworks - Annville,ky,
Activities and Honors
  • Customer Services Sales & credential RISE UP CUSTOMER SERVICE AND SALES // Annville,KY // 3-1-2018 career advancement ACT NATIONAL CAREER READINESS CERTIFICATE // Manchester, KY // 11-6-2016 Certificate in recognition of verified skills essential to workplace success and career advancement.
  • Emphasis in Career advancement Student government representative Continuing education in customer service/ Technical support Coursework in Professional Prospecting Skills CERTIFICATIONS 1.
  • Rise up Customer Service sales Credential 2.
  • ACT National Career Readiness Certificate 3.
  • Certification in completing Work Ethics (ethics sense) Skills everyone needs for successful employment 4.
  • Teleworks USA Certifcations in completing the Teleworks USA Customer Service & Digital Literacy Program 5.
  • Teleworks USA iOS & mac OS Technical Support Workshop.
Websites, Portfolios, Profiles

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School Attended

  • Somerset Community College
  • Teleworks

Job Titles Held:

  • Cashier & Team Member
  • Assembly Technician
  • Assistant
  • Secretary


  • Some College (No Degree)
  • Customer Service Skills

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