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Cashier Resume Example

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CASHIER
Summary

Diligent and dedicated Sales Associates and Cashier with more than two years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Issue resolutions
  • Payment processing
  • POS systems
  • Product recommendations
  • Cash counting machine operations
  • ID verification
  • Customer assistance
  • Cash register operation
  • Credit and cash transactions
  • Customer service
  • MS Office
  • Communications
Experience
Company NameJune 2020 to CurrentCashier
City, State
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed hundreds of transactions per day with exceptional accuracy.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Company NameJanuary 2020 to September 2020Sales Associate
City, State
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Offered product and service consultations and employed upselling techniques.
  • Helped average of fivety customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assisted customers by checking on system to find merchandise at other locations, arranging for shipments and delivery.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Helped customers by answering questions and locating merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Built customer loyalty by engaging with and identifying product needs of customers.
Company NameOctober 2018 to January 2019Sales Floor Associate
City, State
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Created attractive product displays to enhance customer experiences and boost sales.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Education and Training
SMA Negeri 11 BekasiMay 2011High School DiplomaCity
El Paso Community CollegeApril 2017English-as-a-Second-Language EducationCity, State

Completed 4 levels (8 months) of English as a Second Language Intensive (received certificate).

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Resume Overview

School Attended

  • SMA Negeri 11 Bekasi
  • El Paso Community College

Job Titles Held:

  • Cashier
  • Sales Associate
  • Sales Floor Associate

Degrees

  • High School Diploma
    English-as-a-Second-Language Education

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