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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Highly-motivated community service professional skilled at organization, documentation, and relationship development. Flexible and versatile team player adept at maintaining sense of humor under pressure.

Skills
  • Excellent at multi-tasking
  • Experience in working in a team and individual atmosphere
  • Great problem-solving skills
  • Reliable
  • Adaptable
  • Case management
  • Documentation
  • Mentoring
  • Excellent at time management
  • Proficient in Microsoft Suite (Word, Excel, Access, Power Point, Office 365, Outlook), Adobe, Colorado Courts Database, and Colorado Trails Database
  • Client engagement
  • Conflict mediation
  • Data confidentiality
  • Attentive listener
Experience
Caseworker II/III/Lead , 08/2017 to Current
El Paso County Department Of Human ServiceCity, STATE,
  • Attended court hearings, family care meetings, team decision meetings, and case staffings.
  • Provided case management services by making referrals for the appropriate services needed by a family.
  • Monitored individual and family services by communicating with the treatment providers.
  • Assessed for home and child safety while they were in placement and returning home.
  • Interviewed clients to obtain information about services, safety, and case planning.
  • Kept accurate documentation such as contact notes, meeting notes, court notes, home visit notes, and court reports in a timely manner as well as entering all notes into the State TRAILS Database.
  • Testified in Court as an expert approximately 25 times for reunification as well as termination hearings regards services being provided, efforts made by the Department, and the Departments recommendations.
  • Communicated with GALs, CASA, attorneys, and treatment providers regarding client progress and areas of need.
  • Transported clients as needed for placement and to attend meetings or court.
  • Prepared court documents such as treatment plans, termination motions, Allocation of Parental Responsibility motions and more.
  • Created treatment plans to assist rehabilitating parents to be deemed a fit parent.
  • Communicated with family members to gather information for kinship/kin-like placements to include family that is out of state.
  • Attended voluntary and mandatory trainings to meet Volume VII requirements for certification.
  • Trained and mentored new employees while completing my casework duties.
  • Experienced with Microsoft Excel, Word, Access, Power Point, Colorado Trails Database, Office 365, and CoCourts Database.
Caseworker II/III, 01/2016 to 08/2017
Savio HouseCity, STATE,
  • Attended court hearings, family care meetings, team decision meetings, and case staffings.
  • Provided case management services by making referrals for the appropriate services needed by a family.
  • Monitored individual and family services by communicating with the treatment providers.
  • Assessed for home and child safety while they were in placement and returning home.
  • Interviewed clients to obtain information about services, safety, and case planning.
  • Completed all needed documentation such as contact notes, meeting notes, court notes, home visit notes, and court reports in a timely manner as well as entering all notes into the State TRAILS Database.
  • Testified in Court for reunification as well as termination hearings regards services being provided, efforts made by the Department, and the Departments recommendations.
  • Communicated with GALs, CASA, attorneys, and treatment providers regarding client progress and areas of need.
  • Transported clients as needed for placement and to attend meetings or court.
  • Created treatment plans to assist rehabilitating parents to be deemed a fit parent.
  • Communicated with family members to gather information for kinship/kin-like placements to include family that is out of state.
  • Attended voluntary and mandatory trainings to meet Volume VII requirements for certification.
  • Assists with training and mentoring new employees.
Visitation Worker/Caseworker I, 04/2014 to 01/2016
Savio HouseCity, STATE,
  • Supervised a wide variety of families during visits at Savio House as well as in the community.
  • Provided case management services by helping connect families to resources and communicating their needs to their Caseworkers and Treatment Teams.
  • Completed comprehensive revDHSs on DHS files for the State Administrative Review Division audits.
  • Completed all visitation notes in the State TRAILS database.
  • Testified in Court for reunification as well termination hearings regarding visitation services provided.
  • Contributed in job related trainings, staffings, court dates, and conducted errands to the Department of Human Services.
  • Communicated with Caseworkers, GALs, and CASA regarding client progress and areas of need.
  • Scheduled and planned client visits and transported clients.
  • Assessed for safety during visitation and created goals and objectives that supported a safe environment.
  • Provided information and recommendations on parenting and developmental activities to caseworkers for inclusion in the Family Service Plan.
  • Trained new employees in the visitation/case aide program.
Education and Training
Bachelor of Science: Justice Administration, Corrections, Expected in 12/2015
DeVry University - ,
GPA:

Dean's List, every semester; GPA: 3.86

  • Magna cum laude graduate
  • National Technical Honors Society Member
: Criminal Justice, Expected in
Technoloy Center - Fremont, OH,
GPA:

GPA: 3.62

  • National Technical Honor's Society Member
  • Honor Roll all semesters (2005-2007)

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Resume Overview

School Attended

  • DeVry University
  • Technoloy Center

Job Titles Held:

  • Caseworker II/III/Lead
  • Caseworker II/III
  • Visitation Worker/Caseworker I

Degrees

  • Bachelor of Science
  • Some College (No Degree)

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