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Carpenter Apprentice Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. A focused and bilingually versatile multi-tasker, well equipped for customer service and engagement. Dexterous and adaptable, offering over 10+ years of experience effectively delivering customer service and associated goods by using navigation skills and best driving practices. Ambitious and hands-on; possessing expertise in interpersonal engagements, conflict resolution, planning and logistics, administrative tasks, verifying accuracy of inventory counts, maintaining on-time delivery schedules, verifying transaction information, obtaining authorization of payments, and scheduling and preparing disbursements. Professional skill-sets extend to first-rate administrative data entry, documentation, records keeping, and scheduling. A discreet, diligent, and meticulous professional who has previously been commended for quickly and accurately learning new procedures.

Skills
  • Ordering procedures
  • Excellent memory
  • Cash Handling
  • Administrative duties
  • Billing and Invoicing
  • MS Office
  • Merchandising
  • Data Entry
  • Sorting and labeling
  • Complex transaction processing
  • Spreadsheet development
  • Filing and data archiving
  • Documentation and control
  • Customer and client relations
  • Package routing
Work History
04/2022 to Current
Resident Services Coordinator Global Aviation Services Phoenix, AZ,
  • Administer operations to handle needs of more than 1,500 tenants across 1,200 property units.
  • Use various software to keep record of financial transactions and rental applications.
  • Handle tenant communications via email, text, and telephone by quickly responding to requests for maintenance and answering any questions or concerns.
  • Instruct residents on how to set up and use integrated interfaces on the property
  • Make suggestions on community improvement based on resident feedback.
  • Cross departmental communication and collaboration
  • Analog and digital record keeping: scan files, forms, and legal documentation into company database
  • Promptly respond to and resolved tenant complaints and concerns.
  • Plan, co-plan, and run community events.
  • Monitor and resolved conflicts between tenants regarding noise, encroachments and parking.
  • Participate in property inspections to prepare for move-ins and move-outs.
  • Escalate major issues to property manager for immediate remediation.
  • Market property to local businesses through collateral, emails and phone calls.
  • Facilitate and maintained partnerships between local businesses
  • Keep records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Schedule various contractors to complete needed work on vacant and occupied units.
08/2021 to 05/2022
Dock Lead Steak N Shake Co Lake Saint Louis, MO,
  • Managed multiple tasks in high-volume environment. Accomplished tasks within established time frames.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • On-boarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Conducted inventories of raw materials, retail offerings, and components on work floor. Completed daily inventory for all packages being delivered and received.
  • Responded quickly to online booking inquiries and assisted guests throughout entire booking cycle via telephone, email, and in-person interactions.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
  • Managed existing customer bookings, accepted payments, and processed refund and cancellation requests.
  • Provided high level of customer service to each person by engaging customers, applying active listening, and exercising effective interpersonal skills.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Resolved customer disputes and discrepancies to maintain positive relationships and increase customer base.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
02/2021 to 08/2021
Self Employed Rooms To Go North Atlanta, GA,
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
06/2020 to 02/2021
Cashier Aarons Morrison, CO,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
04/2017 to 09/2018
Carpenter Apprentice The Boston Beer Company, Inc. Austin, TX,
  • Accepted feedback from foreman, journeyman, carpenters; implementing suggestions into later work
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts
  • Planned executed of work with proper tools as well as materials to maximize efficiency
  • Interpreted blueprints and construction documents to determine project directives
  • Effectively adapted to all necessary tools of trade
  • Developed proficiency in specialized processes
  • Observed all OSHA and corporate safety regulations and procedures.
06/2017 to 09/2017
Retail Associate Fedex Lebanon, IN,
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Maintained clean sales floor and straightened and faced merchandise.
11/2016 to 08/2017
Secure Imaging Center Cashier Ewing Irrigation Signal Hill, CA,
  • Resolved problems, improved operations and provided exceptional client support
  • Cooperative support and communication across multiple teams.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
  • Reviewed and streamlined digital and paper file systems
  • Provided clerical support to internal and external company employees
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Reviewed records, paperwork and orders for errors and resolved issues with minimal direction
  • Maintained accurate and current alphanumeric filing system for optimal record-keeping efficiency
  • Sorted mail for delivery
  • Monitored status of accounts receivable and payable to facilitate efficient processing
05/2016 to 09/2016
Shopkeeper United States Postal Service City, STATE,
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Assisted customers by answering questions and suggesting merchandise.
  • Filled orders by gathering merchandise specified in requisitions.
  • Tagged merchandise and neatly stocked on shelves and display areas.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
07/2015 to 05/2016
City Mail Carrier Center For Human Development Inc. City, STATE,
  • Resolved problems, communicated customer complaints, requests and feedback to company management for swift resolution
  • Completed job tasks with high levels of accuracy
  • Distribution of sensitive documents
  • Directly interpersonal interactions
  • Timely completion of tasks in order to meet deadlines
  • Adaptation to conditions in real time
  • Inspected truck equipment and supplies
  • Documented and reported problems and safety hazards to supervisors
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses
07/2013 to 07/2015
Diversion Shelter and Housing Direct Care Staff City Hardware Seattle City, STATE,
  • Resolved problems, improved operations and provided exceptional client support
  • Monitored shelter activity
  • Performed routine unit checks for safety and cleanliness
  • Documentation of shelter events and interactions
  • Intakes and other minor paperwork when necessary
  • Unit preparations and turn-overs
  • Handled calls to address inquiries and concerns
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Educated families about DV and its impact on children
  • Worked with senior case managers to coordinate team development activities
11/2012 to 05/2013
Store Associate Company Name City, State,
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
Expected in
No Degree: Studio For Inter-Related Media
Massachusetts College of Art And Design - Boston, MA
GPA:
Expected in
Bachelor of Arts (Transfer): Performance Production
Cornish College of The Arts - Seattle, WA
GPA:
Expected in
High School Diploma:
Pioneer Valley Performing Arts Charter Public School - South Hadley, MA
GPA:

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Resume Strength

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  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Massachusetts College of Art And Design
  • Cornish College of The Arts
  • Pioneer Valley Performing Arts Charter Public School
Job Titles Held:
  • Resident Services Coordinator
  • Dock Lead
  • Self Employed
  • Cashier
  • Carpenter Apprentice
  • Retail Associate
  • Secure Imaging Center Cashier
  • Shopkeeper
  • City Mail Carrier
  • Diversion Shelter and Housing Direct Care Staff
  • Store Associate
Degrees
  • No Degree
  • Bachelor of Arts (Transfer)
  • High School Diploma

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