Carpenter Apprentice resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. A focused and bilingually versatile multi-tasker, well equipped for customer service and engagement. Dexterous and adaptable, offering over 10+ years of experience effectively delivering customer service and associated goods by using navigation skills and best driving practices. Ambitious and hands-on; possessing expertise in interpersonal engagements, conflict resolution, planning and logistics, administrative tasks, verifying accuracy of inventory counts, maintaining on-time delivery schedules, verifying transaction information, obtaining authorization of payments, and scheduling and preparing disbursements. Professional skill-sets extend to first-rate administrative data entry, documentation, records keeping, and scheduling. A discreet, diligent, and meticulous professional who has previously been commended for quickly and accurately learning new procedures.
Skills
Ordering procedures
Excellent memory
Cash Handling
Administrative duties
Billing and Invoicing
MS Office
Merchandising
Data Entry
Sorting and labeling
Complex transaction processing
Spreadsheet development
Filing and data archiving
Documentation and control
Customer and client relations
Package routing
Work History
Resident Services Coordinator, 04/2022 - Current Global Aviation Services – Phoenix, AZ,
Administer operations to handle needs of more than 1,500 tenants across 1,200 property units.
Use various software to keep record of financial transactions and rental applications.
Handle tenant communications via email, text, and telephone by quickly responding to requests for maintenance and answering any questions or concerns.
Instruct residents on how to set up and use integrated interfaces on the property
Make suggestions on community improvement based on resident feedback.
Cross departmental communication and collaboration
Analog and digital record keeping: scan files, forms, and legal documentation into company database
Promptly respond to and resolved tenant complaints and concerns.
Plan, co-plan, and run community events.
Monitor and resolved conflicts between tenants regarding noise, encroachments and parking.
Participate in property inspections to prepare for move-ins and move-outs.
Escalate major issues to property manager for immediate remediation.
Market property to local businesses through collateral, emails and phone calls.
Facilitate and maintained partnerships between local businesses
Keep records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Schedule various contractors to complete needed work on vacant and occupied units.
Worked with senior case managers to coordinate team development activities and trainings
Dock Lead, 08/2021 - 05/2022 Steak N Shake Co – Lake Saint Louis, MO,
Managed multiple tasks in high-volume environment. Accomplished tasks within established time frames.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Evaluated employees' strengths and assigned tasks based upon experience and training.
On-boarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Conducted inventories of raw materials, retail offerings, and components on work floor. Completed daily inventory for all packages being delivered and received.
Responded quickly to online booking inquiries and assisted guests throughout entire booking cycle via telephone, email, and in-person interactions.
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
Managed existing customer bookings, accepted payments, and processed refund and cancellation requests.
Provided high level of customer service to each person by engaging customers, applying active listening, and exercising effective interpersonal skills.
Applied customer feedback to develop process improvements and support long-term business needs.
Resolved customer disputes and discrepancies to maintain positive relationships and increase customer base.
Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Self Employed, 02/2021 - 08/2021 Rooms To Go – North Atlanta, GA,
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Served customers in a friendly, efficient manner following outlined steps of service.
Successfully maintain clean, valid driver's license and access to reliable transportation.
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Resume Overview
School Attended
Massachusetts College of Art And Design
Cornish College of The Arts
Pioneer Valley Performing Arts Charter Public School