Positive and hardworking employee that is talented at processing high volumes of error-free transactions and meeting departmental goals. Experience in quickly resolving issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situation. Strong abilities include but not limited to a maintaining patience in rough situations and multitasking. Also Offering clear communication skills, effective listening and time management. Highly organized, proactive and punctual with team-oriented mentality. Always willing and wanting to improve and become better.
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