, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems. Licensed LPN. Competent Medical Social Worker experienced in providing patients with necessary education, coordinating program referrals and determining appropriate treatment plans. Proficient in documenting changes, maintaining records and working with insurance companies. Prepared to apply 10 years' experience in the field and take on a dynamic new role at.
Skills
Coaching patients
Conducting assessments
Managing records
Team collaborating
Improving well-being
Coordinating services
Gathering referrals
Educating families
Reliable and trustworthy
Conflict resolution
Teambuilding
Friendly, positive attitude
Critical thinking
People skills
Experience
10/2015 to CurrentCare Coordination/Discharge PlannerPhoenix Home Care And Hospice | Lamar, MO,
Completed administration work and paperwork for over 25 clients.
Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.
Gathered community resources and coordinated referrals to obtain services.
Provided education and support to patients' family members.
Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
Prepared required treatment records and reports.
Performed psychosocial assessments and evaluations of current needs.
Communicated with relatives of patients about diagnoses and treatment programs.
Set up family meetings with guidance from physicians.
Provided medical-based social work support to all individuals.
Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
Determined medical necessity and cost-effectiveness of services through utilization review processes.
Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
Remained up-to-date on various benefit plans, medical policies and state-specific clinical guidelines or criteria.
Contacted insurance carriers to obtain authorizations for services delivered to patients.
Worked with insurance companies and patients to determine best courses of action.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Participated in continuing education programs and workshops to enhance training and nursing knowledge.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Collaborated with staff group meetings to identify issues and find cost-effective solutions.
05/2011 to 01/2017Patient Care CoordinatorSamaritan Health System | Star Lake, NY,
Completed administration work and paperwork for over 25 clients.
Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.
Gathered community resources and coordinated referrals to obtain services.
Provided education and support to patients' family members.
Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
Performed psychosocial assessments and evaluations of current needs.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Set up family meetings with guidance from physicians.
Helped patients obtain health care services by setting up referrals.
03/1988 to 01/2017LPNPiedmont Atlanta Hospital | City, STATE,
Collected and documented vital signs to track current patient conditions.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Answered patient and family questions to educate on optimal treatment procedures.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Assisted physicians with examinations and patient scans during diagnostic processes.
Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.
Used sterile techniques to prepare patients for procedures.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Cared for patients' acute and chronic wounds by changing dressings and applying medicated compounds.
Observed strict confidentiality and safeguarded all patient-related information.
Worked with registered nurses to deliver comprehensive, high-quality care to 30 patients.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Inserted, cared for and removed patients' catheters and monitored fluid output.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Monitored infection control procedures to verify facility-wide health and safety.
Assisted with patients' nutritional needs by setting up self-feeding assistance or directly feeding individuals with severely limited mobility.
Observed, charted and reported developments in patient health condition in 30-bed hospital.
Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
Managed patients' hygiene with comprehensive care for toileting, bathing and grooming needs.
Education and Training
Expected in 05/2011MSW | Social WorkGeorgia State University, Atlanta, GAGPA:
3.7 GPA
Expected in 05/2010BSW | Social WorkGeorgia State University, Atlanta, GAGPA:
[ GPA3.7
Magna cum laude graduate
Dean's List Honoree fall 2008/2009
Presidents list
Field placement
Expected in 09/1984Diploma | Practical NursingSavannah Technical College, Savannah, GAGPA:
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