Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Accomplished Sales Representative with career history marked by numerous sales awards, recognition, and recommendations. Track record of exceeding sales, service and client quotas. Over 5 years of successful experience as leader and mentor to junior sales professionals. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 5 years of related experience.
- Merchandising Knowledge
- Product and Service Sales
- Exceptional Customer Service
- Contract preparation
- Cash Handling
- Adapt to diverse groups
- Cash register operation
- Professional demeanor
- Relationship building
- Sales expertise
- Sales
- Point of Sale Knowledge
- Excellent people skills
- Client Service
- Problem-solving skills
- Multi-tasking strength
- Cash register operations
- Merchandising understanding
- Social perceptiveness
- Upselling
- Communications
Austin, TX, 01/2016 - 12/2016
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered telephone and email inquiries from potential customers.
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Montgomery, MN, 04/2020 - Current
- Applied acquired knowledge of solar technology and thermodynamics to use in design of cutting-edge solar energy projects for commercial businesses.
- Delivered design and planning for solar energy projects and recommended best practices and protocols.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Minneapolis, MN, 03/2020 - 05/2020
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Devised and implemented product strategies for filling market gaps and driving consistent sales.
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
- Helped resolve client problems quickly with superior customer service.
- Contacted customers and prospects to generate new business for [Type] projects to achieve company goals.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
City, STATE, 01/2017 - 08/2019
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Negotiated purchase prices and explained sales, warranty and optional products.
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School Attended
- Corona Del Sol High School
- Maricopa Community Colleges - Mesa Community College
Job Titles Held:
- Car Sales Associate
- Solar Energy Consultant
- Sales Rep
- Sales Representative
Degrees
- High School Diploma
- Associate of Arts
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