Captel Supervisor resume example with 7+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Empathetic and Invested people person driven to form trusting relationships with clients and advocate for their best interests.  As a supervisor strives to engender caring and respectful interrelationships with employees.



Microsoft Word, Excel, Power Point



Organizational and activity planning

Wayland Baptist University 801 N. Quaker, Lubbock, Texas Expected in Current Bachelor of Science : Human Services - GPA : Coursework includes Sociology, Psychology, and Criminology.  Courses taken specific to desired work position include Domestic Violence Interpersonal Violence, Substance Abuse Assessment and Treatment, and Introduction to Social Work.
South Plains College 1401 S. College Avenue, Levelland, Texas Expected in 2014 Associate of Applied Science : Paralegal Studies - GPA :

    Coursework includes  Civil Litigation, Federal Government, and Constitutional Law.

    Drafting Petitions, Answers, Interrogatories, Orders, and Motions, and other law related documents.

    President's Honor Roll

    Helen Devitt Jones Non-Traditional Scholarship

    Phi Theta Kappa Honor Society 

    Work History
    Marsden Holding Llc - CapTel Supervisor
    York, NE, 2014 - Current

    Monitor and guide Captionists in order to assist them in fulfilling their work responsibilities through administering timing tests, monitoring their calls, attendance, adherence, and work performance coachings, and walking the call floor.  Conduct interviews and testing for perspective employees.  Train leads in supervisory duties. Attend weekly management meetings with Center Manager.  Plan and carry out activities for the center to promote employee engagement.

    Merakey - House Cleaner
    Minotola, NJ, 05/2014 - 07/2014
    Cleaned homes alongside a cleaning crew.
    Home Instead - Caregiver
    City, STATE, 05/2014 - 06/2014
    Gave care to elderly people in assisted living centers.  Cared for an Alzheimer's patient in a nursing home. 
    Market Street - Assistant Living Well Clerk
    City, STATE, 09/2012 - 2013
    Assisted customers in finding the right natural and organic vitamins and other products to meet their needs.  Ordered and stocked for the Living Well section of the store.

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    Resume Overview

    School Attended

    • Wayland Baptist University
    • South Plains College

    Job Titles Held:

    • CapTel Supervisor
    • House Cleaner
    • Caregiver
    • Assistant Living Well Clerk


    • Bachelor of Science
    • Associate of Applied Science

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