Microsoft Word, Excel, Power Point
Organizational and activity planning
Monitor and guide Captionists in order to assist them in fulfilling their work responsibilities through administering timing tests, monitoring their calls, attendance, adherence, and work performance coachings, and walking the call floor. Conduct interviews and testing for perspective employees. Train leads in supervisory duties. Attend weekly management meetings with Center Manager. Plan and carry out activities for the center to promote employee engagement.
Coursework includes Civil Litigation, Federal Government, and Constitutional Law.
Drafting Petitions, Answers, Interrogatories, Orders, and Motions, and other law related documents.
President's Honor Roll
Helen Devitt Jones Non-Traditional Scholarship
Phi Theta Kappa Honor Society
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