Capacity Planning Manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Planning manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems.
  • Process improvement
  • Project management
  • Strategic planning
  • Customer relations
  • Multi-operations management
  • Methodologies and deployment
  • Personnel management
  • Customer-oriented
  • Creative self-starter
  • Analytical thinker
  • Exceptional attention to detail
  • Flexible thinker
  • Complex problem solving
  • High-profile presentations
  • Customer needs assessment
  • Results-oriented
  • Effective workflow management
  • MS Office expert
  • Leadership Communication Skills
  • Team Player
  • Business process mapping
  • Workflow analysis
  • Critical and creative thinking
Work History
Capacity Planning Manager, 08/2015 - Current
Onemain (Formerly Springleaf & Onemain Financials). Monroeville, PA,
  • Manage production schedule for 10 operational sites across North America to ensure above 90% schedule attainment on a monthly basis
  • Improve the data mining and reporting process by incorporating Lean practices
  • Increased site production efficiency through root cause analysis on performance inhibitors and taking corrective actions by readjusting current processes
  • Collaborated on creating the monthly operational site Run Strategy as touch-point meetings with customer and production sites on improving ways of working
Lean Coordinator, 11/2012 - 08/2015
Consumers Energy Multiple_Locations, MI,
  • Defined requirements and ensured the implementation of Lean strategies and initiatives to effectively meet or exceed business requirements & customer expectations.
  • Facilitated continuous process improvement, and Lean initiatives in accordance with the organization.
  • Responsible for advancing company metrics (service and productivity)
  • Developed, modeled, and coached Lean applications.
  • Reviewed Lean performance expectations with leadership teams across the organization, providing expectations, performance planning, feedback, training & development and performance discussions.
  • Performed administrative duties in accordance with the requirements of the organization including data gathering, metrics, reports.
  • Mentored, coached and trained various levels throughout the company.
  • Applied broad knowledge to act as a key contributor on complex or critical assignments; contributed to the standards around which others will operate and act as an advisor/coach to mentor other team members.
  • Developed solutions and execution strategies in complicated or novel situations.
  • Influenced decisions through advice, counsel or facilitating services to others in area of specialization.
Strategic Process Manager, 10/2011 - 11/2012
Bakkavor Charlotte, NC,
  • Manage continuous improvement processes
  • Foster and engage internal talent
  • Increase customer satisfaction
  • Develop stronger growth potential
  • Improve competitive advantage
  • Generate process improvement
  • Build relationship between strategy and execution
Planning Manager, 06/2008 - 10/2011
Drs Technologies Largo, FL,
  • Managed production scheduling for production lines
  • Managed four planners who were in charge of communicating customers' schedules and needs for daily/weekly attainment
  • Provided capacity reports on a weekly, monthly, and quarterly basis
  • Provided customer-requested KPIs regarding fill-rate and scheduling variations
  • Worked in cross-functional teams to create new processes to help streamline process flow and continuous improvement
Planner, 02/2007 - 06/2008
John Deere Davenport, IA,
  • Performed customer service roles in communicating fill-rate requirements from the customer on a daily /weekly/monthly basis
  • Created scheduling timelines for production lines to meet customer-requested ship dates
  • Coordinated with logistics, production, and inventory team to ensure deadlines are met
  • Provided information to other departments as communicated by the customer

Inventory Analyst, 09/2006 - 02/2007
Wayfair Llc Ogden, UT,
  • performed post-production reconciliation
  • managed product and component packaging inventory numbers were accurate to begin production
  • processed shipment documentation

Operations Manager, 1998 - 08/2006
Absolute Silver Inc. City, STATE,
  • Managed operations processes of an import wholesale company for sterling silver and body jewelry company in New York City
  • Coordinated quarterly trade show exhibitions 
  • Executed launch of inventory catalog from design to print
  • Implemented an inventory management system

Bachelor of Science: Management, Expected in 2008
University of Phoenix - Online,
  • Reduced company annual costs by more than $3.5 million through reduction of inventory waste by reducing scrap % ordering levels at our manufacturing plants
  • Collaborated and managed special teams in creating $2 million cost savings through various projects by implementing Lean practices
  • Created process improvements for planning and scheduling department causing productivity increase of 25%

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Capacity Planning Manager
  • Lean Coordinator
  • Strategic Process Manager
  • Planning Manager
  • Planner
  • Inventory Analyst
  • Operations Manager


  • Bachelor of Science

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