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Cap 1 Supervisor Resume Example

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CAP 1 SUPERVISOR
Summary

Dependable and hardworking [Head of Maintenance] skilled in keeping interior and exterior spaces clean and well-maintained. Knowledgeable about sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and all other types of routine and deep cleaning. Seeking new position with room for advancement and chance to contribute to team success.

Effectively kept supplies organized and managed all custodial needs for [Retail] facilities. Team- and service-oriented with organized approach and good multitasking abilities. Dedicated to completing high-quality, professional work.

Responsive team leader with strong [Retail] background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Skills
  • Janitorial equipment familiarity
  • Team player
  • Buffing and waxing
  • Time management skills
  • File/records maintenance
  • Excellent communication
  • Results-oriented
  • Leadership development
Experience
01/2014 to Current
Cap 1 SupervisorWal-Mart － North Adams, MA
  • Guided and supported [10 or more] staff members to consistently achieve team and personal goals.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
  • Reduced process lags by effectively managing [10 or more] staff to ensure optimal productivity.
  • Hired, trained, supervised and motivated team of [10 or more] retail professionals to provide knowledgeable and fast service to every guest.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Monitored and corrected inefficient or inaccurate work to maintain team performance.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
03/2013 to 01/2014
Overnight Support ManagerWal-Mart － North Adams, MA
  • Coached and trained new employees, offering positive feedback and helpful advice when completing tasks.
  • Helped the warehouse staff by unloading trucks and using heavy equipment to ensure that merchandise was stocked correctly.
  • Checked inventory levels and placed merchandise orders for restocking purposes.
  • Cordially interacted with customers and displayed professional appearance as representative of company.
  • Collaborated with [Overnight Stockers to complete projects within expected timeframes.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Guided and supported [10 or more] staff members to consistently achieve team and personal goals.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Monitored and corrected inefficient or inaccurate work to maintain team performance.
07/2005 to 03/2013
Head of MaintenanceWal-Mart － North Adams, MA
  • Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained other [Maintenance associates]s in proper usage.
  • Disposed of trash, cleaned and organized [Retail] areas and maintained supply inventory.
  • Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.
  • Thoroughly cleaned [Retail] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
  • Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
  • Stripped, sealed and finished [Tile] floors every [Day].
  • Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Responded to [Assistant Manager] and [Overnight Support Manager] requests for building and maintenance repairs and cleanups immediately.
  • Completed daily custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
  • Wiped down various surfaces, including [Walls] and [Steel], using approved cleaning products to prevent growth of bacteria and viruses.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
Education and Training
Massachusetts College of Liberal Arts － North Adams, MA
1997
High School DiplomaCharles H McCann Technical School － North Adams, MA
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Resume Overview

Companies Worked For:

  • Wal-Mart

School Attended

  • Massachusetts College of Liberal Arts
  • Charles H McCann Technical School

Job Titles Held:

  • Cap 1 Supervisor
  • Overnight Support Manager
  • Head of Maintenance

Degrees

  • High School Diploma

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