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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Articulate Safety Manager with 6-year track record of developing and implementing successful safety programs. Experienced in cultivating safe and positive work environments to reduce risk, increase morale and promote overall commitment to safety. Able to monitor job operations with vigilance and honesty to keep companies operating within OSHA standards and employees safe. Proven skills in enhancing and realigning processes with safety and productivity goals.

Skills
  • Excellent work ethic
  • Verbal and written communication
  • Computer skills
  • Organization and Time management
  • Training leadership
  • Safety planning
  • Conflict resolution techniques
  • Emergency Management
  • Crisis Intervention Training
  • Emergency Response
  • Criminal Investigations
Work History
Campus Safety Manager/OSHA Compliance Officer, 2015 - Current
Von Maur Columbus, OH,
  • Supervised other campus security personnel and provided procedural and situational guidance.
  • Conducted regular campus security patrols and handled all incidents promptly to maintain overall safety for staff, students and visitors.
  • Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
  • Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
  • Counseled committees and department heads regarding compliance risks and standards.
  • Created safety manuals, bulletins, brochures, and presentations.
Protection Detail Lead, 11/2019 - Current
Omnium Protection Group City, STATE,
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Supervised other campus security personnel and provided procedural and situational guidance.
Loss Prevention Associate, 12/2008 - 05/2014
Walmart Inc City, STATE,
  • Completed special projects by using effective decision making, critical thinking and time management skills.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Controlled reduction of loss inventory by protecting company assets.
  • Increased apprehensions and apprehension dollars by motivating and coaching direct reports for optimum productivity and performance.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Wrote reports for internal and external crime, burglary or theft.
  • Patrolled store departments to check for suspicious activities.
  • Checked CCTV for evidence of shoplifting.
Operation Cast Member, 01/2010 - 07/2010
Walt Disney World Resort City, STATE,
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Studied and rehearsed roles from scripts to interpret, learn and memorize lines, stunts and cues.
  • Provided interpretation services for deaf and hard of hearing.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Bachelor of Science: Business Admin W/conc in Organizational Leadership, Expected in
-
Southern New Hampshire University - Hooksett, NH
GPA:
  • Member of Future Business Leaders of America- Phi Beta Lambda
  • Minored in Criminal Justice
Associate of Science: Business Management, Expected in 04/2022
-
Manchester Community College - Manchester, NH
GPA:
  • Member of Future Business Leaders of America- Phi Beta Lambda
  • Elected to Vice President of Student Government
High School Diploma: , Expected in 06/2006
-
Manchester West High School - Manchester, NH
GPA:
  • Member of Future Business Leaders of America
  • Member of N.J.R.O.T.C ( Naval Junior Reserve Officers' Training Corps)
  • Member of FIRST Robotics
Certifications
  • Certified Disney Insitute Guest Service Training
  • Certified DHS Special Event Incident Manager
  • Certified OSHA 30, 600, 7105 & 7400
  • Certified FEMA ICS 200 & 700
  • Certified NCSH 400 Emergency Responder Training
  • Certified First Aid/CPR/AED Instructor

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Manchester Community College
  • Manchester West High School

Job Titles Held:

  • Campus Safety Manager/OSHA Compliance Officer
  • Protection Detail Lead
  • Loss Prevention Associate
  • Operation Cast Member

Degrees

  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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