Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Academic & Student Affairs Professional Accomplished higher education administrator (Ed. D) with over 20 years demonstrated success in managing a full-spectrum of higher education leadership endeavors, employee relations, classroom instruction, student services and campus oversight for two and four-year colleges and universities. Distinguished for the ability to incorporate innovative approaches to maximizing success. Equally competent in project management and program improvement. Achievements that demonstrate self-motivation, initiative and leadership expertise to attain both personal and professional goals. Highly proficient in computer skills including Microsoft Suite and various design programs.
  • Blackboard
  • Banner
  • Datatel
  • Jenzabar Ex
  • MS Visio
  • MS Publisher
  • PowerPoint
  • 3
  • Academic, FM
  • Book, Seminars
  • Budget Management, Six Sigma
  • Budget, Strategic
  • Continuous improvement, Strategic alliances
  • Counselor, Supervision
  • Counseling, Tutoring
  • Crisis Management, Unique
  • Direction, Visio
  • Documentation, Workshops
  • Employee relations, Annual reports
  • Instruction
  • Leadership
  • Media Relations
  • Mentoring
  • Office
  • PowerPoint
  • MS Publisher
  • Needs assessment
  • Organizational
  • Personnel
  • Policies
  • Presentations
  • Programming
  • Project Management
  • Public relations
  • Speaker
  • Radio
  • Recruitment
  • Research
  • Risk Management
  • Safety
Work History
Campus Director, 01/2016 - Current
Marquis Companies Las Vegas, NV,
  • Manage operations and strategic direction with full responsibility for bottom-line factors including, long- range planning, day-to-day operations, employee relations and student success.
  • Provide strategic leadership for over 20 faculty and staff members.
  • Manage the campus’ climate and provide ongoing assessments to foster continuous improvement.
  • Serve as the chief media and public relations officer.
  • Facilitate social science classes.
  • Develop strategic alliances with area business and industry officials to offer relevant courses and programs to accommodate area needs.
  • Serve as a regular guest speaker for YAWN PATROL via KWYN-FM, the longest running radio talk show in the Mid-South.
  • Manage recruitment, enrollment and retention services for all students enrolled at the Wynne campus.
  • Recruit, interview and contract instructors as needed.
  • Conduct annual performance evaluations for all faculty and staff at the Wynne campus.
  • Manage student services to include student judicial affairs, student activities, transfer services, career services, disability services and tutoring.
  • Collaborate with main-campus leadership to improve and enhance services to the Wynne campus student population.
  • Manage all campus safety efforts and conduct trainings to constantly improve the learning environment.
  • Prepare, submit and defend the annual Wynne campus operating budget.
  • Achievements:.
  • Recognized for achieving the campuses’ first enrollment increase in ten years.
  • Substantially improved retention and profitability through strategic restructuring.
  • Successfully identified enrollment challenges resulting in a 25% increase in three years.
  • Developed a climate responsive to internal and external communication; therefore, improving student success.
Coordinator, 01/2002 - 01/2015
Womack Machine Supply Co Of Ok Houston, TX,
  • Designed and effectively supervised the implementation, operations and evaluation of a wide variety of programs, policies, procedures and systems, which supported the university’s mission and enhanced degree center operations.
  • Monitored all phases of degree center operations in assigned areas of responsibility to include: Coordinating and implementing student recruitment and retention events and activities.
  • Managed undergraduate and graduate enrollment and retention to maintain university standards and attract talented students.
  • Provided academic, career and life skills counseling to students to ensure that they were adequately prepared for their academic and occupational endeavors.
  • Conducted college planning workshops, needs assessment evaluations, managed employee relations and supervised faculty and other staff.
  • Effectively communicated with campus administration to ensure exceptional student progression.
  • Conducted periodic degree audits to certify that students were in compliance with their chosen degree programs.
  • Organized and hosted campus leadership seminars, Provided ongoing supervision and counseling for designated faculty and staff members.
  • Coordinated career service activities and conducted needs-based workshops.
  • Served on committees for student achievement and program matriculation.
  • Managed the day-to-day operations of the degree center and maintained a safe, trouble-free learning environment.
  • Achievement:.
  • Implemented a restructured degree center that enhanced the student’s use and experience by instituting new degree policies and programs.
  • Considerably improved enrollment and degree completion.
Director of Recruitment and Student Activities, 01/2000 - 01/2002
East Arkansas Community College City, STATE,
  • Worked closely with all education program officials, college personnel and leadership to ensure student recruitment and service policies and procedures aligned succinctly in support of the goals and objectives of the college’s mission.
  • Selected, trained and supervised paraprofessionals, student leaders and organizations working with the student population.
  • Planned, introduced and maintained campus-wide social, cultural, educational and recreational programs for the student population.
  • Established a voluntary alumni program which held the specific charge of sponsoring the campus year book.
  • Initiated and designed the minority mentoring program to assist minority male students with the unique challenges of completing a college degree.
  • Chaired committees charged with enhancing the campus learning environment.
  • Managed the operational budget for student recruitment and student activities.
  • Achievement:.
  • Initiated, developed and implemented the strategic recruitment/retention plan that resulted in a 30% enrollment increase over a two-year period.
Student Support Services Counselor, 01/1998 - 01/2000
Mid-South Community College City, STATE,
  • Reviewed students’ academic history and appropriate documentation (high school and college transcripts, national test scores, disability documentation, past educational history, learning styles, academic success behavior, locus of control and motivation inventories) during program enrollment.
  • Applied knowledge of best practices, to identify student and faculty development needs to ensure program goals and objectives.
  • Designed and facilitated workshops and class presentations for participants, including the following: How to be a Successful College Student, How to Identify and Address Bullying, Knowing Your Triggers, the Value of Team Effort and Maintaining the Flexibility to Adapt to Challenging Situations.
  • Conducted intensive interviews with students to establish their strengths, weaknesses and academic needs.
  • Created monthly, semi-annual and annual reports detailing office activities, goal attainment, and program implementation challenges.
  • Sponsored cultural enrichment activities.
  • Conducted college transfer activities and served as a liaison between MSCC and four-year institutions to diminish transfer challenges.
  • Prepared reports on programming, policy and procedure effectiveness.
  • Analyzed report results and findings to make recommendations on student achievement to the president’s cabinet.
Certificate: Six Sigma Yellow Belt, Expected in 02/2017
Management And Strategy Institute, LLC - Downingtown, PA,
Certified Anger Management Specialist: Anger Management, Expected in 04/2014
Anger Management Institute, Inc - Atlanta, Georgia,
Doctorate of Education (Ed. D): Higher Education Leadership, Expected in 12/2012
Arkansas State University - Jonesboro, AR,

Dissertation: Organizational Issues Related to Governance and Management of Off-Campus Centers Throughout the United States Specialist of Education, Community College Administration

Master Addictions Counselor Certification: , Expected in 2006
National Association of Forensic - , IN
: , Expected in 2003
- ,
Master of Arts: Sociology, Expected in 2002
- ,
Bachelor of Science: Criminology, Expected in 1995
Aveta Business Institute - ,
  • Core Competencies Include:
  • Strategic Partnership Alliances
  • Diversity Management
  • Project Management
  • Mentoring & Academic Advising
  • Budget Management
  • Risk Management
  • Judicial Affairs
  • Classroom Instruction
  • Career Services
  • Research and Data Assessment
  • Leadership Seminars
  • Public & Media Relations
  • Crisis Management
  • Student Retention
  • Professional Development
  • Organizational Restructuring
  • Student Aid Programs
  • Title IX
  • Counseling
  • Campus Management
  • Adult Education
  • Training & Workshop Facilitating
  • Accreditation
  • Veteran’s Services

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Resume Overview

School Attended

  • Management And Strategy Institute, LLC
  • Anger Management Institute, Inc
  • Arkansas State University
  • National Association of Forensic
  • Aveta Business Institute

Job Titles Held:

  • Campus Director
  • Coordinator
  • Director of Recruitment and Student Activities
  • Student Support Services Counselor


  • Certificate
  • Certified Anger Management Specialist
  • Doctorate of Education (Ed. D)
  • Master Addictions Counselor Certification
  • Master of Arts
  • Bachelor of Science

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