Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.
Streamlined the campus operations, resulting in a 18% reduction in operating budget.
Reduced accounts receivable from 1million to 500,000 in 8 months.
Boosted customer satisfaction surveys by 35% in under 6 months with continuous improvement year over year.
Emphasis in Public Relations.
Coursework in Business, Management and Communications
Academic, budget, coaching, conversion, customer satisfaction, Finance, Financial, forecasting, Home Office, leadership, Director, managing, marketing, mentoring, performance reviews, performance management, policies, Public relations, quality, Recruitment, recruiting, sales, staffing, strategic, supervision, tutoring
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