close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Call Center Technician (remote)
Please provide a type of job or location to search!
SEARCH

Call Center Technician (remote) Resume Example

Love this resume?Build Your Own Now
CALL CENTER TECHNICIAN (REMOTE)
Summary

Certified Veterinary Technician with extensive technical background as well as a Bachelor's Degree in Communication. Dedicated to promoting animal health, building customer relationships, and staying up-to-date with the latest in veterinary medicine. 
Experience
Crozer-Keystone Health SystemAugust 2015 to CurrentCall Center Technician (remote)
  • handle calls from distressed owners regarding concerns with their pets
  • able to use veterinary knowledge and technical skill set to consult with pet owners on best care for their animal
  • responsible for follow-up calls and continued relationship building with pet owners
HcaSeptember 2014 to December 2014Practice Manager
  • managed team of three employees
  • created files for inventory supply, patient charts and practice protocols
  • developed and maintained positive relationships with veterinary clients
  • advised pet owners on general care, medical conditions, and treatment options
  • assisted veterinarian in the treatment of sick and injured animals
Leidos Holdings Inc.March 2009 to August 2014Claims Specialist, Veterinary Service Representative, P&WS Sales Representative
  • Claims Specialist- reviewed data to verify validity of claims, processed claims according to policies and procedures outlined by the company, liaison between veterinary practices and claims department in cases of deceased pets
  • Veterinary Service Representative- Top Representative, educated veterinary teams on pet insurance products available to pet owners (via webinar and in-person), worked with veterinary teams to resolve clients' claims concerns and questions regarding coverage
  • P&WS Sales Representative- Top Representative, educated veterinary teams (via webinar and in-person) on the P&WS program, used a consultative approach to ensure practices needs were being met through customized well-care packages
Auburn University College Of Veterinary MedicineMarch 2007 to March 2008Oncology Technician
  • provided care for patients going through radiation, chemotherapy, surgical procedures of all types
  • helped teach veterinary students how to do treatments, testing, and care on their patients
  • ran anesthesia for high risk patients and was responsible for induction, maintenance, and recovery
  • responsible for follow-up on oncology patients for various research studies taking place
TenderCare Veterinary Medical CenterMay 2005 to March 2007Head Surgery Technician, Adoption Coordinator
  • Head Surgery Technician- in charge of inventory, machine maintenance, sterility, daily flow of procedures being performed, anesthetic induction, maintenance and recovery, medical records and surgical flow sheets for all patients, review of all home care and follow-up instructions with pet owners
  • Adoption Coordinator- responsible for behavior evaluations, medical care and coordination, daily socialization and interactions of all animals in the program, background check of all potential adopters (home visits, reference check, interview), creating awareness of animals in need, fundraising and donations
​
EastLake Veterinary ServicesMay 2003 to May 2005Veterinary Technician
  • responsible for checking in and getting history on all patients
  • ran anesthesia and performed dental procedures
  • took radiographs
  • cared for all hospitalized patients
  • educated clients on proper care of and nutrition for their pets
Education
Bel-Rea Institue of Animal Technology2004Associate of Applied Science: Veterinary TechnologyGraduated with Honors
Univeristy of Maryland 1999Bachelor of Arts: CommunicationEmphasis on Group and Interpersonal Communication
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

69Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • Bel-Rea Institue of Animal Technology
  • Univeristy of Maryland

Job Titles Held:

  • Call Center Technician (remote)
  • Practice Manager
  • Claims Specialist, Veterinary Service Representative, P&WS Sales Representative
  • Oncology Technician
  • Head Surgery Technician, Adoption Coordinator
  • Veterinary Technician

Degrees

  • Associate of Applied Science : Veterinary Technology
    Bachelor of Arts : Communication

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Remote-Independent-Contractor-Call-Center-Rep-resume-sample

Remote Independent Contractor Call Center Rep

Kroger

Springfield , OR

Remote-Independent-Contractor-Call-Center-Rep-resume-sample

Remote Independent Contractor Call Center Rep

Health Alliance Of Hudson Valley

Margaretville , NY

Remote-Sales-Agent---Call-Center-resume-sample

Remote Sales Agent - Call Center

Qurate Retail Group Inc.

King Of Prussia , PA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.