Seeking employment with a company where I can use my talents and skills to grow and expand the company.
Works well under pressure
Exceptional interpersonal skills
Good oral communication
Microsoft Office proficiency
Dedicated team player
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
02/2014 to Current
Call Center SpecialistCleco - Pineville, LaUtilize all available technology to handle a high volume of calls in a courteous, efficient, and professional manner. Answers inquiries, resolved problems, promote and sell company products/services. Used computerized system for tracking, information gathering, and trouble shooting.
11/2011 to 08/2012
Postal Service ClerkUPS Store - Alexandria, LAPerformed a combination of postal service tasks, receive letters and parcels for courier shipping; sold postage and revenue stamps, postal cards and stamped envelopes; and examined mail and packages for shipping accuracy. Performed various clerical duties that included answering telephone calls and operating office machines such as computers, copiers fax machine, and binding.
07/2011 to 11/2011
Cashier and SalespersonBooks-A-Million - Alexandria, LaGreeted and assisted customers, provided information, and resolved complaints. Received and disbursed money to customers using electronics scanners, cash registers, and related equipment. Processed credit and debit card transaction and validated checks. Lead team with most magazine sold. Took inventory to identify items to be reordered.
Bachelor of Science: Mass CommunicationMcNeese State University - Lake Charles, LA, US