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Call Center Sales Resume Example

Resume Score: 80%

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CALL CENTER SALES
Career Focus

Motivated, multi-lingual sales professional with other 15 years Master Closer experience. Licensed in Life, Health and Variable Annuities with extensive knowledge of the Vacation Industry. Multi-task-oriented, performance driven with a gifted eye to the Global Arena.






Summary of Skills
  • Superlative multi-lingual communication skills in both public speaking and written word arenas

  • Skilled Mentor and Trainer

  • Organized Self-Starter and Team Player

  • Creative and Persuasive Conflict Resolver

  • Award-Winning writer
  • Efficient in record keeping and advanced mathematics

  • Dedicated, Loyal and Highly Task Driven

  • Excellent Negotiating Skills

  • Tech Savvy and Computer Literate

  • Active Life, Health and Variable Annuities (215) Licensed

  • Certified Tax Preparer

Accomplishments

Constantly strive to exceed goals and metric expectations


Maintained Contact to Close ratios at 60% or higher


Searched for Innovative ways to improve my performance and my work environment, and further exceed expectations








Professional Experience
Call Center Sales, 09/2012 to 11/2013Dialamerica - Orlando, FL

Cross trained in all areas of Dialamerica Sales while surpassing required metric performances


Mentored and trained new employees


Organized Charity and Community Fundraisers

Vocal Coach and Piano Instructor, Producer , 11/2001 to 11/2013Starmaker Productions - Davenport, FL

Mapped out vocal ranges and evened out the vocal line for clients, chose music for them to properly showcase their talents, consulted regarding audtions, produced demo packages and aided in shopping and contract negotiations

Sales and Bilingual Deeder, 10/1990 to 10/2001Westgate Resorts - Kissimmee, FL

help every position from OPC to Line Sales, VIP Sales, In-House Sales to Deeding


Closed an average 40% on Domestic Line Sales, 70% of UK line, and 60% on Spanish and Portuguese Line Sales

Education
Associate of Arts:Liberal Arts,2010Polk State College - Winter Haven, FL, USA

Graduated Summa Cum Laude, studies centered on History and Psychology

International RelationsUniversity of South Florida - Tampa, FL, USA

Studied one semester there, achieved a 3.6 GPA for courses in International Relations with a concentration with the Middle East

Languages

Fluent in English, Spanish, German, Italian, French and Portuguese with additional conversational skills (Fluency in progress) in Hebrew, Japanese, Arabic, Farsi and Turkish

Professional Affiliations

NATS (National Association of Teachers of Singing)


MENSA


Phi Theta Kappa National Honors Society


Toastmasters International

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dialamerica
  • Starmaker Productions
  • Westgate Resorts

School Attended

  • Polk State College
  • University of South Florida

Job Titles Held:

  • Call Center Sales
  • Vocal Coach and Piano Instructor, Producer
  • Sales and Bilingual Deeder

Degrees

  • Associate of Arts : Liberal Arts , 2010
    International Relations

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