Polite and professional Trainer and quality assurance specialist. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer and employee relationships. First-rate call center representative with 3+ years of experience in customer service offering outstanding support to users of various levels. Exceptional skills and knowledge in business operations and subject matter expert on Microsoft and Sales Force. Established reputation as sharp technology expert when working with customers to identify and deploy solutions. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
(Swissport supervisor): (240) 784-6276
(Virgin Atlantic Duty Manager): (703) 732-0597
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