Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Actively seeking an opportunity with an honest and successful company for long term employment. I pride my self in being a professional, upbeat, goal orientated leader with a dynamic skill set and the ability to learn quickly and effectively. I work well in high pressure environments and strive for perfection in everything I do. I have worked in the customer service industry since I was fourteen years old. Helping those in need or being able to assist someone with a resolution is where my passion lies.

Skills
  • Scheduling appointments
  • Business management
  • Filing
  • Inventory
  • Multitasking
  • Supervision
  • Time management
  • Call center operations
  • Customer communications
  • Providing customer support
  • System documentation
  • Professional telephone voice
  • Resolving issues
  • Inbound phone call management
  • Call center experience
Education and Training
R.G. Drage Career Education Center Navarre, Ohio Expected in 1999 : - GPA : Cosmetology License, Thoroughly trained in all aspects of customer service, business management, and many areas of science within the business. Two years of intense customer service scenarios and how to effectively respond under different circumstances.
Sandy Valley High School Magnolia, Ohio Expected in 1999 Diploma : - GPA : All general class requirements.
Experience
Chewy - Independent Contractor
Minneapolis, MN, 12/2018 - Current
  • Maintain a high-volume workload within a fast paced environment.
  • Maintained expectations regarding call quality and resolution time.
  • 60 W PM.
  • Maintained a polite and professional telephone manner.
  • Created an organized environment within my home and developed multitasking skills in a fast paced environment.
Self - Independent Contractor
City, STATE, 11/2007 - 06/2018
  • Responsible for my own success.
  • Money management.
  • Keeping a strict inventory.
  • Maintaining an appointment book.
  • Continuing client satisfaction for a strong and loyal clientele.
  • Required to keep up with training and licensing.
Mark's Place Salon & Spa - Senior Stylist
City, STATE, 05/1999 - 10/2007
  • Completed an intense 9 month training immediately after becoming a licensed cosmetologist.
  • Learned a great deal about time management and working seamlessly under high pressure situations.
  • Became a lead trainer.
  • Trained those just coming into the industry and helped them deepen their sense of creativity within the business.
  • Achieved a great deal of customer service at the front desk.
  • One of five top income producers in the salon within eight years in the industry.
  • Developed long-term relationships with customers which increased repeat business.
  • Recommended products for at-home care Handling customer complaints.
  • Scheduling appointments.
  • Greeting clientele as they enter salon and via phone.
  • Assuring salon is always tidy and clean.
  • Stocked salon and dispensary with necessary tools for functionality.
  • In-depth knowledge of maintaining paper and electronic filing systems for records and messages.

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Resume Overview

School Attended

  • R.G. Drage Career Education Center
  • Sandy Valley High School

Job Titles Held:

  • Independent Contractor
  • Independent Contractor
  • Senior Stylist

Degrees

  • Diploma

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