December 2011
to
May 2012
Iqor
North Charleston,
SC
Call Center Representative
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Provided accurate and appropriate information in response to customer inquiries.
September 2010
to
April 2011
Stein Mart
Virginia Beach,
VA
Cashier
Computed sales prices, total purchases and processed payments.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Operated a cash register to process cash, check and credit card transactions.
October 2009
to
December 2009
Target
Holyoke,
MA
cashier
Placed special orders and called other stores to find desired items.
Replenished floor stock and processed shipments to ensure product availability for customers.
Recommended merchandise based on customer needs.
August 2009
to
October 2009
Boston Concession Group
Springfield,
MA
Cashier/Server
Accepted payment from customers and made change as necessary.
Checked the quantity and quality of received products
Cleaned and prepared various foods for cooking or serving
Riverpointe Rehabilitation Center
Virginia Beach,
VA
Certified Nursing Assistant
Recorded patients' medical history, vital statistics and test results in medical records.
Supported patients with customized patient teaching tools.
Took and recorded patients' temperature, pulse and blood pressure.
