LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Call Center Representative
Please provide a type of job or location to search!
SEARCH

Call Center Representative Resume Example

Resume Score: 70%

Love this resume?Build Your Own Now
CALL CENTER REPRESENTATIVE
Summary
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Highlights
  • High customer service standards
  • Strong problem solving ability
  • Telecommunications knowledge
  • Proficient with Microsoft Office Suite
  • Service solutions expert
  • Conflict resolution proficiency
Accomplishments
Exceeded corporate target for customer satisfaction for 3 months in a row.
Experience
December 2011
to
May 2012
IqorNorth Charleston, SCCall Center RepresentativeCollected customer feedback and made process changes to exceed customer satisfaction goals.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Provided accurate and appropriate information in response to customer inquiries.
September 2010
to
April 2011
Stein MartVirginia Beach, VACashierComputed sales prices, total purchases and processed payments.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Operated a cash register to process cash, check and credit card transactions.
October 2009
to
December 2009
TargetHolyoke, MAcashierPlaced special orders and called other stores to find desired items.
Replenished floor stock and processed shipments to ensure product availability for customers.
Recommended merchandise based on customer needs.
August 2009
to
October 2009
Boston Concession GroupSpringfield, MACashier/ServerAccepted payment from customers and made change as necessary.
Checked the quantity and quality of received products
Cleaned and prepared various foods for cooking or serving
June 2008
to
April 2009
Riverpointe Rehabilitation CenterVirginia Beach, VACertified Nursing AssistantRecorded patients' medical history, vital statistics and test results in medical records.
Supported patients with customized patient teaching tools.
Took and recorded patients' temperature, pulse and blood pressure.
Education
2005
Landstown High SchoolVirginia Beach, VA, usaHigh School Diploma: general studies
2007
Blue Ridge Job CorpsMarion, VA, 24962certification: cna
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Iqor
  • Stein Mart
  • Target
  • Boston Concession Group
  • Riverpointe Rehabilitation Center

School Attended

  • Landstown High School
  • Blue Ridge Job Corps

Job Titles Held:

  • Call Center Representative
  • Cashier
  • cashier
  • Cashier/Server
  • Certified Nursing Assistant

Degrees

  • High School Diploma : general studies
    certification : cna

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Call-Center-Representative-resume-sample

Call Center Representative

Aerotek/Whirlpool

Saint Joseph, Michigan

Call-Center-Representative-Specialist-resume-sample

Call Center Representative Specialist

Murfreesboro, Tennessee

Call-Center-Representative-resume-sample

Call Center Representative

Maximus, Inc.

Bullard, Texas

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.