ADDMINISTRATIVE ASSISTANT and CALL SERVICE REPRESENTATIVE
Knowledgeable and dedicated professional with extensive experience in Customer Service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Excellent Administrative support Excellent Program files maintenance Very Good Multi-line Telephone Systems Excellent Team Bonding Very Good Time management Excellent Customer and client relations Excellent Utility Billing Clerk.
Innovative Call Center Representative with 3 years of experience providing excellent support to clients while building rapport. Adept in implementing problem-solving techniques for customer complaints and handling high call volume. Successful at maintaining high customer satisfaction ratings through friendly demeanor and assistance with additional customer questions.
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