Jasmine is a Hardworking and knowledgeable employee well-versed in using scripts and personal expertise to address diverse customer concerns. She is A Self-motivated and independent in sourcing and implementing solutions. Very Good conflict mediation and multitasking abilities, Diplomatic Customer Service professional versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Early Trained in connecting with customers to build positive relationships and strengthen loyalty. Have a Effective data entry with 6 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas. Highly-enthusiastic Client Service professional with 4 years of client interface experience. Well-versed in 6 products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives. Flexible specialist with 6 years of success in resolving customer concerns and inquiries. Skilled at accurately 48WPM documenting call details, preparing reports and arranging service, Well-versed in providing helpful answers and relevant information to retain clients, Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives. Also, Flexible with 4 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. I am Energetic and reliable well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers. Being able to network having early experience
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