Personable and dedicated Customer Service Representative with extensive experience in Call Center/Customer Service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
CPR, AED, and Basic First Aid July 2017 to August 2025CHD110-Birth to Five: Child Development in Young Children
March 2020 to PresentCUR121-Establishing Growth Mindset Practices in Early Learning Environments
March 2020 to PresentCCEI640-Creating a Multicultural Environment
July 2020 to PresentCCEI891- Developmental Domains in Early Childhood Development
March 2020 to PresentCHD104- The Importance of Play in Early Childhood
March 2020SOC100-How to Raise Emotionally Healthy Children: Meeting the Five Critical Needs of Children
March 2020 to PresentCCEI112D- Child Abuse: The Impact of Maltreatment on Relationship Skills and Bonding
March 2020 to PresentCCEI112A- Child Abuse: Signs of Abuse and Reporting Requirements for Early Childhood Professionals
March 2020 to PresentVirginia Heath and Training Three (3) Hours CDA1
November 2019 to PresentVirginia Preserve Training Ten (10) Hours CDA1
October 2019 to Present
June 2015 to Present
Foster Caregiver: Provide temporary housing and care for shelter animals that are sick, injured or juvenile. Main Responsibilities: -Provide a safe and clean environment for the foster animals; -Provide food, water, exercise, and proper socialization for the foster animals; -Dispense medication as necessary
Responsible for interacting with shelter dogs to assist in the socialization process through the use of interactive play and exercise. Provide basic obedience training and ensure all shelter dogs receive care and attention, which assists with relieving stress and increases their comfort level with potential adopters. This may take place on walks with dogs or by socializing in-kennel.
November 2017 to Present
Volunteered to help with the deliver of goods, funds and time to help make the holidays festive for the people we serve. Provide a variety of ways to give back this holiday season. Volunteer for Senior Services that offer a variety of programs that meet the special needs of the city's most vulnerable seniors, including affordable housing.
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