LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Call Center Customer Service Representative
Please provide a type of job or location to search!
SEARCH

Call Center Customer Service Representative Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
NS

CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
Summary

Hardworking and knowledgeable well rounded well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Diplomatic versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty. Diplomatic Management versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty. Hard-working Caretaker diligent about handling all facets of animal care to promote health and wellness. Feed, water and groom animals on regular schedule, as well as provide exercise and positive attention to boost happiness. Passionate about animal welfare. Professional PCA-PLA-CLP-CLA with over 3-4 years of experience working with animals of different breeds. Solid understanding of animal care practices, grooming and nutrition needs. Outgoing personality with innate drive to provide superior customer service and excellent care.

Skills
  • Account management
  • Call center operations
  • Membership renewals
  • Data entry
  • Training and Development
  • Database maintenance
  • Customer support
  • Payment processing
  • System documentation
  • Customer communications
  • Performance monitoring
  • Communicating with clients
  • Interpersonal skills
  • Professional telephone voice
  • Account updating
  • Call controlling
  • Quality control
  • Call documentation skills
  • Training experience
  • Inbound phone call management
  • Quality assurance controls
  • [Software] CRM system expert
  • Report preparation
  • Data gathering
  • Technical troubleshooting
  • 144,000 WPM
Education and Training
GEDMATCCity06/2018
Experience
Company NameCall Center Customer Service Representative | City, State04/2019 to 08/2020
  • Implemented services to assist company in maintaining exceptional client service ratings on external audits.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
Company NameCare Provider | City, State05/2018 to 09/2018
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Assisted with meal planning to meet nutritional plans.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Worked with supervisory medical staff to review cases and improve care.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Maintained safety by eliminating hazards and correcting issues.
  • Arrange medication and reminded patients to take each according to correct schedule.
  • Prepared healthy meals for to meet unique nutrition needs.
  • Modified settings to adjust for dynamic mental and physical requirements.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Company NameBagger/Grocery Checker | City, State03/2018 to 05/2018
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Constructed product displays and hung new signage.
  • Partnered with executive team to define company goals.
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new [helping information center program] that significantly impacted efficiency and improved operations.
  • Recognized as Employee of timeframe the for outstanding performance and team contributions.
Activities and Honors
  • Member, Alumni Association
  • Member, Small Business Association (2008 - present)
Additional Information

Hello my name is Nialah Seals One the hardest work there is and on top of that I am a person who can and will find the answer to any situations and know to put together a wonderful knock hard plan im a leader to the fullest I am a team motivator I wonderful mangmentship

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • MATC

Job Titles Held:

  • Call Center Customer Service Representative
  • Care Provider
  • Bagger/Grocery Checker

Degrees

  • GED

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Call-Center-Customer-Service-Representative-resume-sample

Call Center Customer Service Representative

Americus, Georgia

Call-Center-Customer-Service-Representative-resume-sample

Call Center Customer Service Representative

Salt Lake City, Utah

Call-Center-Customer-Service-Representative-resume-sample

Call Center Customer Service Representative

Columbia, South Carolina

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.