Polite and professional manager successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Personable customer service professional offering over 20 years of experience resolving account and service concerns for Home Improvement customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Personable customer service professional offering over ]20 years of experience resolving account and service concerns for Home Improvement customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Personable customer service professional offering over 20 years of experience resolving account and service concerns for Home Improvement customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Polite and professional successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Successful agent with over 20 years of experience addressing customer requests and concerns to provide relevant information and options. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability.
Because of excellent close rate in my position, was chosen by Company President to create and initiate a new position . It was re-contacting customers who had previously failed to buy. Created a script to get us back in the house for a second try. It was extremely successful. It became as successful an entire product line. Received special recognition from th President of company and top officers.
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