(555) 432-1000 - - resumesample@example.com - -
Seeking to secure a challenging position utilizing my skills and knowledge as a Customer Service Rep and/or Medical Assistant where there is opportunity for advancement. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.
Authorized to work in the US for any employer
Active listening skills Seasoned in conflict resolution Sharp problem solver Courteous demeanor Energetic work attitude Large cash/check deposits expert Markdown/promotional procedures |
|
Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Computed Data Reports
- Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
- Consistently generated additional revenue through skilled sales techniques.
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
- Cashiered with two cash registers at once in tandem to maximize customer flow.
- We are a survey research firm conducting surveys on behalf of health plans.
- We conduct surveys on behalf Medicare and Medicaid services.
- Satisfaction surveys, Follow up surveys, PDP surveys and etc.
- Helping the Elderly and Disabled with daily task.
- Taking Vitals.
- Providing companionship and help for daily activities.
- Managing the front end of the store.
- Managed over 20 employees with the help of 6 others holding the same position.
- Answered numerous phone lines
- Handled numerous of customers complaints and problems
- Handled the cash orders and office supplies
- Meet and greet the customers within 10 feet of my working area
- Waited on customers
- Handled the money center and garden center.
- Provided excellent customer service
- Supervised the front end as far as assisting the cashiers on knowledge on how to operate the register and looking up or looking fir products in the system or on sales floor
- Handled customers complaints and problems within the store or over the phone Maintain a clean work area for the needs of the customers and workers.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Train New Employee's and Upcoming Manager's.
- Maintained a Clean Safe Work Place.
- Handle 4-6 employees during each Shift.
- Took Customer Orders and Served Customers.
- Prevented store losses using awareness, attention to detail and integrity.
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Responsible for checking Vital signs and Gave injections.
- Helped in Office (Charting and Filing).
- Answered phone lines and Set Appointments.
- Handled Bank Deposits and Balanced Checkbooks.
- Expressed appreciation and invited customers to return to the store.
- Managed quality communication, customer support and product representation for each client.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Worked Sales Floor.
- Lead Cashier Training New Hire.
- Prepared and Sent Products for Repair.
- Handle Cash Drops.
- Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
- Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
- Successfully interacted with customers and retail buyers to expedite orders.
Everest Institute - Norcross, GA
Handle Cash, Cashier, excellent customer service, PDP, Filing, injections, Managing, Money, Office, research, Sales, Self-Motivated, surveys, Team Player, phone, checking Vital signs, Taking Vitals Professional and friendly
Careful and active listener Multi-tasking
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Length
- Personalization
- Target Job
- Typos
Resume Overview
School Attended
- Everest Institute
Job Titles Held:
- Call Center Agent
- Patient Care Nurse
- Customer Service Manager
- Head Cashier
- Supervisor/Master Cashier
- Medical Assistant
- Customer Service Rep
Degrees
- Certificate in Medical Assistant
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
